Cloud Operations Engineer

Site Reliability Engineer III

Career Category

Information Systems

Job Description

Join Amgen’s Mission of Serving Patients

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.

Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

What you will do

Let’s do this. Let’s change the world. In this vital role The Site Reliability Engineer is responsible for designing, developing, and maintaining software applications and solutions that meet business needs and ensuring the availability and performance of critical systems and applications. This role involves working closely with product managers, designers, and other engineers to create high-quality, scalable software solutions and automating operations, monitoring system health, and responding to incidents to minimize downtime.

Roles & Responsibilities:

• Design and implement systems and processes to improve the reliability, scalability, and performance of applications
• Automate routine operational tasks, such as deployments, monitoring, and incident response, to improve efficiency and reduce human error
• Develop and maintain monitoring tools and dashboards to track system health, performance, and availability
• Respond to and resolve incidents promptly, conducting root cause analysis and implementing preventive measures
• Provide ongoing maintenance and support for existing systems, ensuring that they are secure, efficient, and reliable
• Work on integrating various software applications and platforms to ensure seamless operation across the organization
• Implement and maintain security measures to protect systems from unauthorized access and other threats

What we expect of you

We are all different, yet we all use our unique contributions to serve patients.

Basic Qualifications:

• Doctorate degree OR 6 to 10 years of Computer Science, IT or related field experience OR
• Master’s degree and 7 to 10 years of Computer Science, IT or related field experience OR
• Bachelor’s degree and 8 to 12 years of Computer Science, IT or related field experience OR

Preferred Qualifications:

Functional Skills:

Must-Have Skills (Not more than 3 to 4):

• Working experience with various cloud services on AWS (Azure, GCP) and containerization technologies (Docker, Kubernetes).
• Strong programing skills in languages such as Python. Working experience of infrastructure as code (IaC) tools (Terraform, CloudFormation).
• Working experience with monitoring and alerting tools (Prometheus, Grafana, etc.).
• Working experience with DevOps/MLOps practice and CI/CD pipelines
• Proficiency in automated testing tools and frameworks (e.g., Selenium, JUnit, pytest), Incident Management, Production Issue Root Cause Analysis and Improve System Quality.

Good-to-Have Skills:

• Strong understanding of cloud platforms (e.g., AWS, GCP, Azure) and containerization technologies (e.g., Docker, Kubernetes)
• Experience with monitoring and logging tools (e.g., Prometheus, Grafana, Splunk)
• Experience with data processing tools like Hadoop, Spark, or similar
• Experience with SAP integration technologies

Professional Certifications:

• AWS Developer certification (preferred)

Soft Skills:

• Excellent analytical and troubleshooting skills
• Strong verbal and written communication skills
• Ability to work effectively with global, virtual teams
• High degree of initiative and self-motivation
• Ability to manage multiple priorities successfully
• Team-oriented, with a focus on achieving team goals
• Strong presentation and public speaking skills

Equal opportunity statement

Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.

What you can expect of us

As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way.

In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards.

Apply now

for a career that defies imagination

Objects in your future are closer than they appear. Join us.

careers.amgen.com

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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Experience Level

Senior Level