Security Operations Center Tier 1 Shift Leader

SOC T1 Shift Leader

Career Category

Information Systems

Job Description

Join Amgen’s Mission of Serving Patients

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.

Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

SOC T1 Shift leader

What you will do:

Role Description:

The Sr. Associate, Information Security Operations manages a CSOC Tier 1 (T1) shift as part of a 24/7 Cybersecurity Operations Center (CSOC). This role acts as a technical lead, ensuring alignment with standard operating procedures, analyzing security events, Incidents and contributing to the improvement of cybersecurity processes. Additionally, the Sr. Associate assists in incident response across the lifecycle phases, from response to lessons learned.

Roles & Responsibilities:

• Act as a technical lead for the CSOC T1 shift, ensuring alignment with standard operating procedures in investigations and decision-making.
• Manage shift prioritization, workload balancing, and real-time coordination
• Analyze security events and support deeper investigations by collecting evidence and enriching alerts with contextual information, identifying common tactics, techniques, and procedures used by threat actors.
• Improve cybersecurity operations processes, critical metrics, and documentation.
• Participate in and optimize CSOC T1 knowledge-sharing and continuous learning initiatives.
• Assist incident responders with coordinating the response, containment, eradication, recovery, and lessons learned phases of the incident response lifecycle.

What we expect of you:

We are all different, yet we all use our unique contributions to serve patients.

Basic Qualifications:

Master’s degree Or Bachelor’s degree and 5 to 9 years’ experience in Security Operations or related field

Preferred Qualifications:

Must-Have Skills:

• Solid understanding of security technologies and their core functionality
• Experience in analyzing cybersecurity threats, with up-to-date knowledge of attack vectors and the threat landscape.
• Experience documenting and optimizing information security processes and procedures.
• Ability to prioritize tasks and solve problems efficiently in a diverse, global team environment.
• Good knowledge of Windows and/or Linux systems, including scripting languages.

Good-to-Have Skills:

• Familiarity with 24/7 CSOC operations and incident response lifecycle.
• Experience in leading CSOC shifts and implementing cybersecurity improvements.

Professional Certifications:

• CompTIA Security+ (preferred)
• CEH (preferred)
• GSEC (preferred)
• MTA Security Fundamentals (preferred)
• CISSP (preferred)

Soft Skills:

• Strong communication and collaboration skills, particularly when working with global teams.
• Ability to manage and prioritize tasks effectively in a high-pressure environment.
• Critical thinking and problem-solving abilities, especially in incident response situations.
• A commitment to continuous learning and knowledge sharing.

What you can expect of us

As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way.

In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards.

Apply now

for a career that defies imagination

Objects in your future are closer than they appear. Join us.

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Experience Level

Senior Level