How much salary can I expect as a IT Service Support and Operations Specialist in Infosys in Hyderabad?

You can expect a minimum salary of 0 INR. The salary offered will depend on your skills, experience and performance in the interview.

What is the eligibility criteria to apply for IT Service Support and Operations Specialist in Infosys in Hyderabad?

The candidate should have completed the required education and people who have 5 to 12 years are eligible to apply for this job. You can apply for more jobs in Hyderabad to get hired quickly.

Is there any specific skill required for this job?

The candidate should have sound communication skills and sound communication skills for this job.

Who can apply for this job?

Both Male and Female candidates can apply for this job.

Is it a work from home job?

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Hyderabad at apna.

Are there any charges or deposits required while applying for the role or while joining?

No work-related deposit needs to be made during your employment with the company.

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IT Service Support and Operations Specialist

Infosys

IT Service Support and Operations Specialist

Infosys

Hyderabad

Not disclosed

Work from Office

Full Time

Min. 5 years

Job Description

Specialist: IT Service, Support and Operations

The role involves managing and overseeing core IT infrastructure, including networks, servers, storage, and virtualization technologies, while ensuring efficient IT service delivery through strong ITSM and ITIL practices across Incident, Request, and Change Management. It requires deep expertise in Windows domain administration and cloud technologies such as Active Directory, SCCM, Intune, antivirus systems, virtual machines, and Azure. A strong understanding of network concepts, protocols, and hands-on experience with switches, routers, SD-WAN, and firewalls like Checkpoint or Palo Alto is essential. The responsibilities also include diagnosing and resolving IT issues, managing and executing IT projects, and maintaining a customer-centric approach to deliver high service satisfaction. The position demands effective resource planning, clear communication with technical and non-technical audiences, and leadership capabilities to mentor and motivate IT teams. Additionally, the role ensures compliance with regulatory standards through audits, manages vendor relationships, analyzes data for informed decision-making, and oversees the complete lifecycle of IT assets.