Quality Operations Specialist

Specialist - Quality Operations

Job Description Summary

#LI-Hybrid
Location: Hyderabad, India

Step into a role where quality truly matters. As a Specialist – Quality Operations, you will play a key role in safeguarding product integrity by owning supplier quality activities that directly support Novartis manufacturing sites and patients worldwide. Working closely with external suppliers and internal stakeholders, you will ensure materials meet the highest quality standards, manage supplier changes with confidence, and bring clarity to complex quality topics. This role is ideal for someone who enjoys collaboration, takes pride in getting the details right, and wants to make a tangible impact every day through strong supplier partnerships and robust quality oversight.

Job Description

Key Responsibilities

• Own end‑to‑end supplier quality management, including qualification, monitoring, and documentation for external suppliers.

• Draft, negotiate, and maintain quality assurance agreements with suppliers and service providers.

• Evaluate supplier change notifications and manage related quality records and change controls.

• Perform quality risk assessments for new and existing suppliers

• Prepare regulatory statements, annual monitoring reports, and quality contributions to product quality reviews.

• Support audits, deviations, corrective and preventive actions, and discrepant material investigations.

• Collaborate closely with manufacturing sites, service delivery teams and cross‑functional stakeholders on quality topics.

Essential Requirements

• University degree (Bachelor’s or Master’s) in a scientific field, such as chemistry, pharmacy, or a related discipline.

• Several years of experience in supplier quality management or quality operations in a regulated environment.

• Proven ability to draft and manage Quality Assurance Agreements with suppliers and service providers.

• Hands‑on experience with supplier qualification, quality risk assessments, and annual monitoring for incoming materials.

• Strong collaboration skills and confident communication in English with suppliers and internal stakeholders.

Commitment to Diversity and Inclusion

Novartis is committed to building an outstanding, inclusive work environment and diverse team representative of the patients and communities we serve.

Accessibility and Accommodation

Novartis is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the recruitment process, or in order to perform the essential functions of a position, please send an e-mail to diversityandincl.india@novartis.com and let us know the nature of your request and your contact information. Please include the job requisition number in your message.

Skills Desired

Collaboration, Communication Skills, gmp, GMP Guidelines, Operational Excellence, Problem Solving Skills, Quality Agreements, Quality Compliance, Quality Management, Quality Standards, Regulatory Requirements knowledge, Vendor Management