Telecalling Executive

Job Description

We are seeking a dynamic and experienced student counsellor to support and manage key functions related to VLSI course administration. The ideal candidate will have a strong background in human resource management and a passion for counseling students, coordinating operations, and ensuring smooth execution of educational programs.

Key Responsibilities:

1. Student Consultation & Counseling

Provide expert advice and guidance to students regarding VLSI courses, career paths, and course selections.

Conduct student counseling sessions to address inquiries and guide them through the registration process.

2. Coordination & Management

Lead and manage operational activities related to VLSI courses, ensuring all processes run smoothly and on schedule.

Work closely with faculty, trainers, and administrative teams to ensure seamless course execution.

3. Data Maintenance & Reporting

Maintain up-to-date student records, including registration data, attendance, and progress reports.

Generate and manage reports for management review.

4. Issue Resolution & Clarifications

Serve as the first point of contact for student queries or issues, providing timely solutions and clarifications.

Collaborate with various departments to resolve concerns related to course content, scheduling, and registrations.

5. Registration & Enrollment Management

Oversee the entire registration process, ensuring students are correctly enrolled and all required documentation is completed.

Manage registration timelines and ensure compliance with deadlines.