Business Development Manager (BDM)

TSJ CARS RENATL SERVICES PRIVATE LIMITED 

16 G Regency Arched Navratan Bagh indore 

EMail- Info@thestandardjourney.com   Call - +919109123404

Job Description 

Job Title -  Tour Operator (Operation and sales) Stick to standard levels of experience like “Senior” rather than “Grade 2”

ResponsibilitiesAs a tour manager, you'll need to:

• check tickets and other relevant documents, seat allocations and any special requirements
• help with passport and immigration issues
• assist holidaymakers with check-in and settle them into their accommodation
• communicate a range of information on itineraries, destinations and culture
• inform passengers of arrival and departure times at each destination on the itinerary and ensure that all members of the group are back on the coach before departing from each stop
• develop a specialist area of knowledge
• use professional knowledge to answer questions from holidaymakers and to fulfil their expectations of the tour
• make sure all travel arrangements run according to plan and that accommodation, meals and service are satisfactory
• organize entry to attractions and transport, such as car hire
• ensure that the tour is running smoothly for individual members of the group
• respond to questions and offer help with any problems that arise, ranging from simple matters, such as directing a member of the group to the nearest chemist, to more serious issues, such as tracing lost baggage
• deal with emergencies, such as helping a holidaymaker who is ill or those needing to contact family members urgently
• make contact in advance with places to stay or visit to check details and arrangements
• liaise with hotels, coach companies, restaurants and other clients
• advise about facilities, such as sights, restaurants and shops, at each destination
• occasionally make accommodation bookings on proposed dates
• organize and attend tourism events, conferences, workshops, seminars and exhibitions
• write reports and maintain records
• provide feedback after a tour as part of a debrief session.
• SalaryStarting salaries for tour managers in full-time employment typically range
• Experienced tour managers can expect to earn between Rs 20,000 and Rs.30,000.

Working hoursAs tour managers are responsible for holidaymakers throughout their tour, working hours are generally from early morning through until late in the evening, including weekends. You may be on call 24 hours a day, in case of an emergency.

• What to expectTour managers involved in the planning and organization of tours or special-interest holidays may be employed continuously, especially with large tour operators.
• Tour managers are often self-employed, working on a freelance basis, moving from one tour to another.
• The work is often without supervision or an office base and there is usually considerable contact with clients.
• Job levels are affected by the political and economic climate in the UK and overseas.
• Tour managers are always on show during a tour, so your appearance and clothing must be smart and your behaviour exemplary. Most tour managers wear a uniform.

QualificationsAlthough this area of work is open to all graduates, the following degree, foundation degree or HND subjects may increase your chances:

• archaeology
• business with languages
• education
• geography
• history
• modern languages
• travel, tourism, leisure studies.

Entry without a degree or HND is possible, although it can take time to build up the required level of experience.

A pre-entry postgraduate qualification isn't essential.

Another route into this work is to train as an apprentice in the leisure, travel and tourism sector, for example as an overseas resort representative. Search for a travel apprenticeship.

A good working knowledge of foreign languages is usually required for overseas work. Experience of living and working overseas is also useful.

SkillsYou'll need to have:

• a pleasant, outgoing and friendly manner with excellent people and verbal communication skills
• the ability to get on well with people of all ages and backgrounds
• a supportive, tactful and approachable manner
• good listening and questioning skills
• excellent planning and organisational skills
• self-confidence and the ability to inspire confidence in others
• good health and physical fitness in order to cope with the demands of the job and the long working hours
• the capacity to make decisions quickly and change arrangements as required
• the ability to work well under pressure and cope with emergencies
• independence
• a flexible approach to work
• energy, stamina and the enthusiasm to cope with different people's needs and demands over long, often irregular, working hours
• health and safety awareness
• an interest in geography and historical sites.

A first aid qualification is also useful.

Work experiencePre-entry experience, for example as a holiday representative on a tourist resort, is a useful stepping stone into tour management. Specialist knowledge, for example in the archaeology, history or culture of a particular region/country, is important. Experience of dealing with the public, particularly in the tourism sector, in a travel agency or tourist resort, is valuable.

Attending some trade fairs and exhibitions will help you make contacts and get an insight into the industry. The Institute of Travel & Tourism (ITT) organises a variety of formal and informal events for its members, and these are good for networking and gaining knowledge about the industry.

Student membership of key bodies also provides opportunities for networking and training. The International Association of Tour Managers (IATM) offers affiliate membership to graduates of tourism degree courses or if you're new to tour managing.

Find out more about the different kinds of work experience and internships that are available.