Customer Support Executive
Om Mekhlin NetworksFixed
₹14,000 - ₹20,000
Earning Potential
₹20,000
Fixed
₹14,000 - ₹20,000
Earning Potential
₹20,000
Work from Office
Full Time
Any experience
Good (Intermediate / Advanced) EnglishJob highlights
Fast HR reply
HR responded to 90% candidates in last 11 days
81 applicants
Job Description
Hiring for Customer Support Executive for the process mentioned below :-
1. Airtel Black Gold (Voice Process)
* Salary (In-hand): ₹15,500
* Working Days: 5 Days Working
* Week Off: 2 Days (Rotational)
* Shift: Rotational Shift
* Training Duration: 50 Days
Training Schedule:
* Rotational shifts during training
* 1 rotational week off
Role & Responsibilities:
* Handle inbound customer queries
* related to Airtel Black services
* Provide resolution for billing, plan, and service-related concerns
* Ensure high customer satisfaction and service quality
* Maintain proper call handling and documentation
2. Airtel Broadband (Voice Process)
* Salary (In-hand): ₹11,300
* Working Days: 6 Days Working
* Week Off: 1 Day (Rotational)
* Shift: Rotational Shift
* Training Duration: 30 Days
Role & Responsibilities:
* Assist customers with broadband-related issues
* Troubleshoot connectivity and technical concerns
* Provide accurate information about plans and services
* Maintain quality and productivity standards
3. Airtel Retention (Voice Process)
* Salary (In-hand): ₹11,300
* Languages Required:
* Hindi + Gujarati OR
* Hindi + Bengali
* Working Days: 6 Days Working
* Week Off: 1 Day (Rotational)
* Shift: Rotational Shift
* Training Duration: 30 Days
Role & Responsibilities:
* Handle customer retention calls and reduce churn
* Convince customers to continue Airtel services
* Offer suitable plans and retention benefits
* Achieve retention targets and KPIs
ICICI Chat Process – Job Description
4. IPRU (Chat Process)
* Salary (In-hand): ₹13,000
* Working Days: Monday to Saturday
* Week Off: Sunday Fixed Off
* Shift Timing: Fixed (10:00 AM – 7:00 PM)
Note - Need good communication skills only
If interested please apply and send your updated CV on- rupali@ommekhlin.com
Regards
Rupali Gaikwad
Mekhlin Human Capital Consultancy
HR Recruiter
Job role
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The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Indore to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
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