Customer Support Executive
Om Mekhlin NetworksFixed
₹14,000 - ₹20,000
Earning Potential
₹20,000
Fixed
₹14,000 - ₹20,000
Earning Potential
₹20,000
Work from Office
Full Time
Any experience
Basic EnglishJob highlights
Fast HR reply
HR responded to 89% candidates in last 7 days
28 applicants
Job Description
Hiring for Customer Support Executive for the process mentioned below :-
1. Airtel Black Gold (Voice Process)
* Salary (In-hand): ₹15,500
* Working Days: 5 Days Working
* Week Off: 2 Days (Rotational)
* Shift: Rotational Shift
* Training Duration: 50 Days
Training Schedule:
* Rotational shifts during training
* 1 rotational week off
Role & Responsibilities:
* Handle inbound customer queries
* related to Airtel Black services
* Provide resolution for billing, plan, and service-related concerns
* Ensure high customer satisfaction and service quality
* Maintain proper call handling and documentation
2. Airtel Broadband (Voice Process)
* Salary (In-hand): ₹11,300
* Working Days: 6 Days Working
* Week Off: 1 Day (Rotational)
* Shift: Rotational Shift
* Training Duration: 30 Days
Role & Responsibilities:
* Assist customers with broadband-related issues
* Troubleshoot connectivity and technical concerns
* Provide accurate information about plans and services
* Maintain quality and productivity standards
3. Airtel Retention (Voice Process)
* Salary (In-hand): ₹11,300
* Languages Required:
* Hindi + Gujarati OR
* Hindi + Bengali
* Working Days: 6 Days Working
* Week Off: 1 Day (Rotational)
* Shift: Rotational Shift
* Training Duration: 30 Days
Role & Responsibilities:
* Handle customer retention calls and reduce churn
* Convince customers to continue Airtel services
* Offer suitable plans and retention benefits
* Achieve retention targets and KPIs
ICICI Chat Process – Job Description
4. IPRU (Chat Process)
* Salary (In-hand): ₹13,000
* Working Days: Monday to Saturday
* Week Off: Sunday Fixed Off
* Shift Timing: Fixed (10:00 AM – 7:00 PM)
Note - Need good communication skills only
If interested please apply and send your updated CV on- rupali@ommekhlin.com
Regards
Rupali Gaikwad
Mekhlin Human Capital Consultancy
HR Recruiter
Job role
Job requirements
About company
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The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Indore to get hired quickly.
The candidate should have Basic English skills and sound communication skills for this job.
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