Sales Executive

We are looking for a smart, confident, and sales-driven Telesales Executive to join our men’s wear apparel business. Our brand markets through Instagram content, and we receive customer enquiries through Instagram DMs and WhatsApp. The role is focused on converting these enquiries into sales by building strong customer relationships, giving product guidance, following up regularly, and closing orders.

Key Responsibilities

>Respond to customer enquiries received through Instagram DMs and WhatsApp

>Convert leads into confirmed sales through chat, calls, and follow-ups

>Make follow-up calls to interested customers and pending leads

>Handle all WhatsApp enquiries promptly and professionally

>Understand customer needs and recommend suitable products

>Share product details, pricing, sizes, and availability with customers

>Conduct video calls with customers to show articles/products and help them make buying decisions

>Maintain proper lead tracking and follow-up records

>Build trust with customers and provide a smooth buying experience

>Coordinate with the team for order confirmation, stock availability, and dispatch updates

>Work towards achieving daily and monthly sales targets

>Required Skills

>Good communication skills in speaking and writing

>Strong sales and persuasion ability

>Confidence in handling customers over calls, WhatsApp, and video calls

>Basic understanding of Instagram and WhatsApp for business communication

>Ability to follow up consistently and close sales

>Presentable, customer-friendly, and result-oriented personality

>Basic knowledge of men’s fashion, apparel, sizes, and styling is preferred

>Ability to handle multiple customer conversations efficiently

>Preferred Experience

>Experience in telesales, inside sales, retail sales, or customer support

>Experience in fashion, apparel, or lifestyle products will be an advantage

>Familiarity with selling through social media enquiries is preferred

Ideal Candidate

The ideal candidate should be energetic, persuasive, and comfortable selling men’s apparel through digital channels. They should be able to convert social media and WhatsApp enquiries into paying customers, handle follow-ups seriously, and confidently show products during video calls to improve conversions.