Technology Support Engineer
Accenture India Private LimitedIndore
Not disclosed
Work from Office
Full Time
Min. 8 yearsJob Description
Technology Support Engineer
Project Role : Technology Support EngineerProject Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution.
Must have skills : Network Infrastructures
Good to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
We are seeking an experienced F5 GTM & LTM Engineer with strong expertise in application delivery, load balancing, DNS traffic management, and security solutions using F5 BIG-IP platforms. The candidate will be responsible for design, implementation, migration, troubleshooting, optimization, and operational support of enterprise F5 infrastructure including LTM, GTM/DNS, SSL offloading, high availability, and traffic engineering across enterprise and cloud environments.
Roles & Responsibilities:
Design, deploy, configure, and support F5 BIG-IP LTM, F5 BIG-IP GTM/DNS, High Availability (HA) environments.
Configure and manage Virtual Servers, Pools and pool members, Health monitors, SNAT/NAT, SSL, TCP profiles and irules.
Implement global traffic management solutions using GTM/DNS.
Configure Wide IPs, DNS listeners, load balancing, custom health monitors, and GTM pools.
Perform URL redirection and traffic steering using iRules and GTM policies.
Manage SSL offloading, SSL bridging, and certificate lifecycle management.
Troubleshoot Application availability issues, SSL handshake failures, DNS resolution problems, Traffic routing issues & High latency and failover issues.
Configure and maintain One-arm and two-arm deployments, Routed and transparent modes & VLANs and trunk interfaces.
Support application onboarding and cloud migration activities.
Implement security hardening and best practices on F5 appliances.
Perform software upgrades, UCS backups/restores, and license management.
Work with network, security, server, and application teams during deployments and incidents.
Automate operational tasks using APIs, Ansible, Terraform, or scripting.
Prepare SOPs, architecture diagrams, RCA documents, and operational documentation.
Professional & Technical Skills:
F5 Technologies
Strong hands-on experience with:
o F5 BIG-IP LTM
o F5 BIG-IP GTM/DNS.
LTM Expertise
Virtual servers
Load balancing methods
Persistence profiles
SNAT AutoMap vs SNAT pools
SSL offloading and bridging
TCP/HTTP profiles
Health monitors
iRules and traffic policies
One-arm vs two-arm deployments
Routed mode configurations
GTM Expertise
Wide IPs
GTM pools
DNS listeners
Topology load balancing
DNS persistence
Delegation and DNS integration
Data centre failover
LDNS concepts
DNS Express basics
Certifications (Required/Preferred):
F5 Certified BIG-IP Administrator (F5-CA)
F5 Certified Technology Specialist (CTS-LTM / CTS-DNS)
AWS/Azure/GCP certifications
CCNA/CCNP
Additional Information:
The candidate should have minimum 8-12 years of experience in Big IP F5 GTM/LTM Operations Support and deployment.
This position is based at our Bangaluru/Hyderabad office.
A 15-year full-time education is required.
Flexible working in client time zone.
Job role
Work locationIndore
DepartmentIT & Information Security
Role / CategoryIT Support
Employment typeFull Time
ShiftDay Shift
Job requirements
ExperienceMin. 8 years
About company
NameAccenture India Private Limited
Job posted by Accenture India Private Limited
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