Telecaller

Job Title: Telecaller (Bank DSA Sales Executive)

Location: INDORE, Madhya Pradesh (Work from Office)

Company Overview:
We are a leading Direct Selling Agent (DSA) partnered with top national banks, specialising in loan products like home loans, car loans, personal loans, and business loans. Join our dynamic team to drive sales growth and help customers achieve their financial goals.

Job Summary:

We are seeking motivated Tele-callers to generate leads, pitch banking products over the phone, and convert inquiries into sales. This is a target-driven role offering uncapped incentives and career growth in the BFSI sector.

Key Responsibilities:

• Make outbound calls to potential customers from provided leads/databases to promote bank loan products and credit cards.

• Handle inbound queries, explain product features, eligibility, interest rates, and EMI options.

• Achieve daily/weekly sales targets by qualifying leads, overcoming objections, and closing deals.

• Maintain accurate CRM records of calls, follow-ups, and conversions.

• Collaborate with the sales team to ensure smooth loan application processing.

• Comply with RBI guidelines, data privacy norms, and telemarketing regulations.

Requirements:

• HSC (12th pass) or Graduate; freshers welcome with strong communication skills.

• Fluency in Hindi and English (regional languages like Hindi dialects a plus).

• 0-1 year experience in telecalling, BPO, or sales preferred.

• Excellent verbal communication, persuasion skills, and a positive attitude.

• Basic computer knowledge (MS Excel, CRM tools).

• Ability to work in shifts (including evenings/weekends) and meet high-volume call targets.

What We Offer:

• Competitive salary: ₹7,000,000 - ₹20,000 CTC (base + incentives).

• Unlimited incentives on targets achieved (earn up to ₹40,000/month).

• Weekly/Monthly performance bonuses and rewards.

• Comprehensive training on banking products and sales techniques.

• Career progression to Team Lead/Assistant Manager roles.

• PF, ESI, and medical insurance after probation.