Telecaller

Job Summary:

We are looking for a dynamic and result-oriented Telecaller to handle inbound and outbound calls, engage with prospective students/parents, and convert leads into walk-ins and admissions.

Key Responsibilities:

• Make outbound calls to generated leads and explain courses/programs
• Handle inbound inquiries and provide accurate information
• Follow up regularly with interested prospects to drive conversions
• Schedule walk-ins, counselling sessions, and maintain pipeline tracking
• Maintain proper call records and update CRM on a daily basis
• Build strong rapport with students and parents
• Achieve daily/weekly/monthly calling and conversion targets

Requirements:

• Good communication skills in Hindi & English
• Basic understanding of sales and counselling
• Ability to handle objections and convert leads
• Comfortable with calling, follow-ups, and target-based role
• Prior experience in telecalling/education sector preferred

Key Skills:

• Convincing ability
• Active listening
• Follow-up discipline
• Positive attitude & persistence

Working Days: 6 Days (Weekends working preferred)

Experience: 0–3 Years