Application Support Engineer
Accenture India Private Limited
Work from Office
Full Time
Min. 7 yearsJob Description
Application Support Engineer
Project Role : Application Support EngineerProject Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Salesforce Lightning Web Components, Salesforce Sales Cloud
Good to have skills : NA
Minimum 7.5 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot problems, engaging with stakeholders to understand their needs, and implementing solutions that enhance system performance and reliability. You will also monitor system health and performance metrics, ensuring that all components function seamlessly to support business operations effectively.
Roles & Responsibilities:
- Expected to be an SME.
- Collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Facilitate knowledge sharing sessions to enhance team capabilities.
- Develop and maintain documentation for processes and solutions.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in Salesforce Lightning Web Components, Salesforce Sales Cloud.
- Good To Have Skills: Experience with Salesforce Apex and Visualforce.
- Strong understanding of web development technologies such as HTML, CSS, and JavaScript.
- Experience with debugging and troubleshooting complex software issues.
- Familiarity with Agile methodologies and project management tools.
Additional Information:
- The candidate should have minimum 7.5 years of experience in Salesforce Lightning Web Components.
- This position is based at our Bengaluru office.
- A 15 years full time education is required.
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