Customer Care Executive - WFH

• Handle customer queries through calls, chats, and emails for the Blinkit process.
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• Ensure customer satisfaction by resolving issues efficiently and professionally.
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• Manage order-related concerns like delivery delays, refunds, and replacements.
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• Maintain accurate call logs and case updates while adhering to quality and productivity standards.
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• Collaborate with internal teams to ensure smooth communication and issue resolution.

Eligibility Criteria:

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• Excellent communication skills in English & Hindi (spoken and written).
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• Education: Undergraduate / Graduate (any stream).
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• Experience: Freshers and experienced candidates can apply.
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• Must have a laptop/desktop with minimum 8GB RAM and Windows 10.
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• Wi-Fi connection is mandatory.
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• Comfortable with 24/7 rotational shifts (9 working hours including 8 productive hours + 1 hour break).
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• 6 days working, 1 rotational week off.
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• On-the-job training provided (certification required post-training).

Interview Process:

1. 
   
2. HR Evaluation
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4. L1 Operations Evaluation
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6. L2 Operations Round
7. 
   
8. Ambition Test
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10. Client Evaluation

Salary: ₹17,000 ₹20,000 CTC per month