eCommerce Operations Manager

We are seeking a highly motivated E-commerce Manager with expertise in managing seller accounts on Flipkart, Myntra, Amazon. The ideal candidate will oversee the end-to-end operations of the seller accounts, ensuring seamless product listing, inventory management, sales performance, and customer satisfaction. The role requires a deep understanding of marketplace policies, competitive analysis, and data-driven strategies to drive business growth.

Key Responsibilities:

• Seller Account Management – Handle all aspects of seller accounts on Flipkart, Myntra, and Amazon, ensuring compliance with marketplace regulations.
• Product Listing & Optimization – Create, update, and optimize product listings to improve visibility and conversions.
• Inventory & Order Management – Track inventory, manage stock levels, and ensure timely order fulfilment using software like OMS guru
• Sales Performance & Strategy – Monitor sales trends, analyse data, and implement strategies to boost revenue.
• Promotions & Advertising – Plan and execute marketplace promotions, ad campaigns, and pricing strategies.
• Customer Relationship Management – Ensure excellent customer service, resolve queries, and maintain positive ratings.
• Competitor Analysis – Conduct market research to identify trends, pricing strategies, and opportunities for expansion.
• Reports & Insights – Generate reports on sales, marketing performance, and operational efficiency to aid decision-making.

Skills & Qualifications:

• Proven experience managing seller accounts on Flipkart, Myntra, and Amazon.
• Strong knowledge of e-commerce operations, digital marketing, and marketplace algorithms.
• Expertise in inventory management and order fulfilment processes.
• Analytical mindset with proficiency in tools like Excel, and marketplace dashboards.
• Excellent communication, negotiation, and problem-solving skills.
• Ability to work independently and collaboratively in a fast-paced environment.