MIS Executive

Job Summary:The MIS Executive will be responsible for managing, maintaining, and supporting the organization’s ERP system and other business-related software applications. The role involves data management, report generation, user support, system troubleshooting, and coordination with internal teams and software vendors to ensure smooth digital operations.

• Key Responsibilities:1. ERP ManagementManage day-to-day operations of the ERP system
• Create, update, and maintain master data in ERP
• Provide user support and resolve ERP-related issues
• Monitor ERP performance and escalate issues to IT/vendor when required
• Assist in ERP module configuration and testing during upgrades or new implementations
• 2. Software & System SupportInstall, configure, and maintain business applications
• Troubleshoot software errors and coordinate with vendors for technical support
• Ensure smooth functioning of related applications (Billing software, Inventory software, CRM, HRMS, etc.)
• Support integration between ERP and other software systems
• 3. Data Management & ReportingGenerate MIS reports (daily/weekly/monthly) as required by management
• Validate and analyze data to ensure accuracy and consistency
• Develop automated reports and dashboards in Excel/Power BI (if required)
• Maintain data backups and ensure secure data handling
• 4. User Training & DocumentationTrain end-users on ERP and related software functionalities
• Prepare user manuals, SOPs, and documentation
• Conduct periodic refresher sessions to improve user efficiency
• 5. Coordination & Process ImprovementWork closely with departments like Finance, Stores, HR, Production, and Sales
• Identify process gaps and suggest improvements
• Coordinate with IT team and software vendors for implementations and updates