Operations Field Executive
Cloaktech SolutionsFixed
₹16,000 - ₹18,000
Earning Potential
₹18,000
Fixed
₹16,000 - ₹18,000
Earning Potential
₹18,000
Job highlights
16 applicants
Benefits include: Travel Allowance (TA), Flexible Working Hours, Laptop, Food/Meals
Job Description
About SafeCloak – Company InformationSafeCloak is a smart luggage storage and locker service provider that offers secure, convenient, and technology-enabled storage solutions for travelers and customers. The company operates automated lockers at key locations such as railway stations, airports, malls, and public areas, allowing customers to safely store their belongings for short or long durations.
SafeCloak focuses on providing 24/7 customer support, real-time locker access, and seamless booking through digital platforms. The service helps travelers avoid carrying heavy luggage and ensures safety, reliability, and ease of use.
Key Services of SafeCloak:
- Smart locker storage for luggage and personal items
- 24/7 customer assistance and operational support
- Remote locker access and monitoring
- On-ground operational and technical support
- Safe and secure storage solutions for travelers
Job Description (JD) – Operations Field ExecutiveJob Title: Operations Field Executive
Department: Operations
Location: Field / On-site (Travel Required)
Reporting To: Operations Supervisor / Team Lead
Job SummaryThe Operations Field Executive is responsible for managing day-to-day locker operations, assisting customers on-site, handling customer calls, and ensuring smooth functioning of locker systems. The role requires field travel to different locations to provide operational and customer support.
- Roles and ResponsibilitiesHandle customer calls and provide proper guidance and support
- Assist customers near the lockers during booking, pickup, and delivery
- Visit assigned locker locations for operational support and issue resolution
- Monitor locker usage and report technical or operational problems
- Ensure lockers are clean, safe, and functioning properly
- Coordinate with the operations team for smooth daily operations
- Support customers in case of locker access issues
- Maintain records of customer interactions and operational activities
- Follow company policies and operational procedures
- Provide emergency or urgent support when required
- Key RequirementsReady to travel to different locations as per operational needs
- Good communication and customer handling skills
- Basic knowledge of mobile apps and technology
- Ability to work in shifts, including weekends and holidays
- Responsible, punctual, and customer-focused attitude
- Preferred QualificationsMinimum 12th pass / Graduate
- Experience in operations, logistics, field service, or customer support is preferred
- Basic English and Hindi communication skills
Contact 8188802838
shubham@safecloak.in
Job role
Job requirements
About company
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TechnicianYou can expect a minimum salary of 16,000 INR and can go up to 18,000 INR. The salary offered will depend on your skills, experience and performance in the interview.
The candidate should have completed Graduate degree and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Jaipur to get hired quickly.
The candidate should have Basic English skills and sound communication skills for this job.
Only Male candidates can apply for this job.
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