Receptionist

Department: Front Office

Location: Fashion Dwar

Job SummaryFashion Dwar is looking for a friendly, organized, and customer-focused Receptionist to manage the front desk and create a welcoming experience for customers, visitors, and business partners. The ideal candidate should have excellent communication skills, a professional appearance, and the ability to handle administrative tasks efficiently.

• Key ResponsibilitiesWelcome customers and visitors with a warm and professional attitude.
• Answer and direct phone calls and respond to general inquiries.
• Maintain the reception area in a clean and organized manner.
• Schedule appointments and coordinate meetings when required.
• Receive, sort, and distribute mail, parcels, and deliveries.
• Maintain visitor records and ensure smooth front office operations.
• Assist customers with basic product or store information.
• Support administrative tasks such as filing, data entry, photocopying, and document management.
• Coordinate with store staff and management to ensure excellent customer service.
• Handle customer concerns professionally and escalate issues when necessary.
• QualificationsHigh school diploma or graduate in any discipline.
• Previous experience as a receptionist or customer service executive is preferred.
• Excellent verbal and written communication skills.
• Basic computer knowledge (MS Office, email, and internet).
• Strong organizational and multitasking abilities.
• Pleasant personality with a professional appearance.
• Ability to work in a fast-paced retail environment.
• Preferred SkillsCustomer service orientation.
• Time management and attention to detail.
• Positive attitude and teamwork.
• Ability to remain calm and professional under pressure.
• Working HoursAs per store operating hours, including weekends and holidays if required.
• BenefitsCompetitive salary.
• Employee discounts on fashion products.
• Training and career growth opportunities.
• Supportive and professional work environment.