Sales Associate

About Apna Homeopathy:

Apna Homeopathy is a trusted homeopathic healthcare provider specializing in chronic disease treatments like slip disc, sciatica, cervical, arthritis, and joint pain. Our mission is to offer accessible and holistic healthcare solutions across North India.

Job Overview: We are looking for a dynamic and results-driven Sales Executives/Managers to handle patient inquiries, convert leads into consultations, and ensure medicine sales. The ideal candidate should have excellent communication skills in Hindi, a consultative sales approach, and the ability to build trust with patients.

Key Responsibilities:

1. Lead Conversion & Sales: ● Handle inbound calls, WhatsApp, and website inquiries from patients. ● Explain Apna Homeopathy’s treatments, pricing, and benefits. ● Convert interested leads into paid consultations and medicine sales. ● Follow up with patients who showed interest but did not purchase.

2. Patient Relationship Management: ● Build strong relationships with patients by understanding their health concerns. ● Address patient doubts and objections regarding homeopathic treatments. ● Guide them through the consultation and medicine purchase process. ● Ensure a high level of patient satisfaction and trust.

3. Follow-Up & Retention: ● Conduct regular follow-ups with existing patients to ensure continued treatment. ● Promote repeat purchases and long-term treatment plans.● Handle feedback and resolve patient concerns efficiently.

4. Performance Tracking & Reporting: ● Maintain proper records of patient interactions, conversions, and sales. ● Meet and exceed monthly sales targets. ● Provide insights on patient objections and sales challenges to improve processes.

Key Skills & Qualifications:

✅ Experience: 2-5 years in sales (preferably in healthcare, insurance, or telecalling roles).

✅ Language: Proficiency in Hindi (mandatory), basic English.

✅ Sales Skills: Strong persuasion, negotiation, and objection-handling skills.

✅ Communication: Clear, empathetic, and patient-friendly communication.

✅ Tech Skills: Familiarity with CRM software, WhatsApp Business, and basic Excel.

✅ Work Ethic: Self-motivated, target-driven, and results-oriented.