Telecaller

JOB TITEL:

Telecaller / Telecalling ExecutiveJob Overview:We are looking for a motivated and customer-focused Telecaller to handle outbound and inbound calls, generate leads, and support the sales process by communicating effectively with potential and existing customers.

• KEY RESPONSIBILITIES:

• Make outbound calls to potential customers to promote products/services
• Handle inbound calls and respond to customer inquiries
• Generate and qualify leads through cold calling
• Explain product features, benefits, and pricing clearly
• Maintain a database of customer interactions and follow-ups
• Achieve daily/weekly/monthly call and conversion targets
• Resolve customer queries and provide accurate information
• Coordinate with the sales team for closures
• Follow scripts while maintaining a natural conversation tone 

• REQURIED SKILLS:

• Excellent communication skills (verbal and listening)
• Strong persuasion and negotiation abilities
• Basic computer knowledge (MS Excel, CRM tools)
• Patience and ability to handle rejection
• Good time management and multitasking skills