Telecaller Outbound

JOB DESCRIPTION 

Sales Executive (Telecaller) 

Job Title:Sales Executive (Telecaller) 

Department: Sales & Business Development 

Employment Type Full-Time 

Experience 0–3 Years (Freshers Welcome) 

Reporting To Sales Manager 

ABOUT THE ROLE 

We are looking for a dynamic and enthusiastic Sales Executive with a strong flair for communication to join our growing sales team. In this role, you will be the voice of our company — reaching out to potential customers, understanding their needs, and presenting our products in a compelling and persuasive manner. If you love talking to people, thrive on targets, and have a passion for sales, this role is for you! 

KEY RESPONSIBILITIES 

Lead Generation 

• Identify and research potential customers through online platforms, databases, referrals, and social media. 

• Generate qualified leads by targeting the right customer segments for our products. 

• Maintain and regularly update a database of prospective clients and new leads. 

• Collaborate with the marketing team to leverage campaigns for lead generation. 

Telecalling 

• Make high-volume outbound calls to prospective customers to introduce and promote our products. 

• Handle inbound inquiries professionally and convert them into sales opportunities. 

• Clearly communicate product features, pricing, and benefits in a persuasive and engaging manner. 

• Handle customer objections confidently and provide appropriate solutions. 

• Achieve and exceed daily call targets and monthly sales quotas. 

Follow-Up 

• Systematically follow up with all leads via calls, messages, or emails to nurture them through the sales funnel. 

• Track the status of every lead and ensure timely follow-up actions are taken. 

• Re-engage cold leads and dormant prospects to revive sales opportunities. 

• Maintain accurate records of all follow-up activities in CRM tools. 
• Provide after-sales follow-up to ensure customer satisfaction and generate referrals. 

REQUIRED SKILLS & QUALIFICATIONS 

• Excellent verbal communication skills in Hindi and/or English (regional language is a plus). 

• Strong persuasion, negotiation, and convincing ability. 

• Good listening skills and ability to understand customer needs quickly. 

• Confident, positive attitude with high energy and self-motivation. 

• Ability to handle rejection professionally and stay focused on targets. 

• Basic computer skills — MS Office, email, and familiarity with CRM tools. 

• Education: MBA in Sales & Marketing (preferred) or equivalent postgraduate degree. 

• Prior telecalling or sales experience preferred but not mandatory. 

WHAT WE OFFER 

• Attractive fixed salary + performance-based incentives. 

• Comprehensive product training and onboarding support. 

• Friendly, target-driven team environment with growth opportunities. 

• Regular recognition and rewards for top performers. 

• Clear career path to Senior Sales Executive / Team Lead roles. 

KEY PERFORMANCE INDICATORS (KPIS) 

• Number of calls made per day. 

• Lead-to-conversion ratio. 

• Monthly sales target achievement. 
• Customer satisfaction and follow-up rate. 

IDEAL CANDIDATE PROFILE 

You are someone who is not afraid to pick up the phone and talk to strangers. You are goal-oriented, resilient, and genuinely enjoy helping customers find the right product for their needs. You understand that every call is an opportunity, and you bring your best energy to each conversation. 

Interested candidates may send their resume to +91 7976412759 | Immediate Joiners Preferred