Customer Care Executive
Digitide Solutions LimitedFixed
₹12,000 - ₹15,000
Earning Potential
₹15,000
Fixed
₹12,000 - ₹15,000
Earning Potential
₹15,000
Work from Office
Full Time
Any experience
Good (Intermediate / Advanced) EnglishJob highlights
Walk-in interview
Date: 11 Jun 2026 - 24 Jun 2026 | Time: 10.00 am - 04.00 pm...
Urgently hiring
Fast HR reply
HR responded to 91% candidates in last 4 days
Job Description
Handling inbound voice process for assisting customers with resolving their questions. • Excellent opportunities for Freshers. • Listening to and understanding the customer’s requirements • Provide product / service details & benefits to Customers • Providing end to end solutions to the customer • Asking the correct questions – probing and prompting the customer wherever required • Timely and accurate capturing all the information given by the customer • Timely follow up with Brands as per Escalation matrix till closure • Staying current with knowledge of products/ processes & services offered by the client • Ensure full adherence to all the quality parameters and SOP • Cooperate with other Team members, SMEs and Team Leaders. • Ensure 100% adherence to schedule • Escalating the call to the team leader / manager, wherever desirable • Handling irate / demanding customers where necessary, in a tactical manner
Job role
Job requirements
Walk-in interview details
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The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Jamshedpur to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
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