Telecalling Executive
Astute Management Solutions & Services Private Limited
Telecalling Executive
Astute Management Solutions & Services Private Limited
Bardwari, Jamshedpur
₹7,000 - ₹13,000 monthly*
Fixed
₹7000 - ₹10000
Average Incentives*
₹3,000
Earning Potential
₹13,000
You can earn more incentive if you perform well
Job Details
Interview Details
Job highlights
Urgently hiring
Fast HR reply
125 applicants
Job Description
We are looking for a highly motivated and results-driven Telecaller to join our Collections Team. As a Telecaller in the Collection Process, you will play a critical role in recovering outstanding debts from clients while maintaining professionalism and adherence to compliance guidelines. Your excellent communication skills, negotiation abilities, and persistence will be essential in ensuring successful debt recovery efforts.
Job Role:
Initiate outbound calls to debtors and clients to recover outstanding debts.
Follow established collection procedures while maintaining a customer-centric and empathetic approach.
Identify and evaluate reasons for non-payment, resolve disputes, and negotiate payment arrangements to clear debts.
Maintain accurate and up-to-date records of all communication and payment arrangements in the company's collection software.
Collaborate with the Collections Team to strategize and prioritize collection efforts.
Prepare and send reminders, payment schedules, and demand letters to debtors.
Handle debtor objections, concerns, and disputes with professionalism and the goal of reaching a resolution.
Provide regular updates to the Collection Supervisor on collection progress and challenges.
Adhere to legal and regulatory requirements governing debt collection practices.
Job role
Work location
Astute Group Building No. 401 New Baradwari, Jagdish Modi Tower 4th Floor Near Dr. Jena Durga Puja Ground, Jamshedpur, Jharkhand, Pin Code 831001 Bardwari, Jamshedpur
Department
Customer Support
Role / Category
Customer Support - BPO / Voice / Blended
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Any experience
Education
12th Pass
Past role/category experience
Customer Support - Operations, Customer Support - BPO / Voice / Blended
Skills
Basic Computer
English level
Basic English
Regional language
Fluent in speaking Bengali, Telugu, Oriya, Hindi, Punjabi
Age limit
18 - 35 years
Gender
Female
About company
Name
Astute Management Solutions & Services Private Limited
Address
Astute Group Building No. 401 New Baradwari, Jagdish Modi Tower 4th Floor Near Dr. Jena Durga Puja Ground, Jamshedpur, Jharkhand, Pin Code 831001 Bardwari, Jamshedpur
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