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The candidate should have sound communication skills and sound communication skills for this job.

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Personal Banker - Branch Banking

Kotak Mahindra Bank Limited

Personal Banker - Branch Banking

Kotak Mahindra Bank Limited

Location not specified

Not disclosed

Work from Office

Full Time

Freshers only

Job Description

Personal Banker-Inbound-Branch Banking-Service

We are looking for a detail-oriented and customer-focused Personal Banker - Inbound to join our Branch Banking team. The ideal candidate will be responsible for handling day-to-day cash and non-cash transactions while ensuring a seamless and high-quality customer experience. This role demands a strong sense of responsibility, excellent communication skills, and a keen eye for detail. As a Personal Banker - Inbound, you will be the face of the bank, addressing customer needs, promoting banking services, and ensuring operational accuracy and efficiency.

Manage cash and non-cash transactions efficiently and accurately.
Handle customer requests related to cash withdrawals, deposits, demand drafts, and cheque processing.
Provide general banking information and resolve customer queries promptly.
Maintain high standards of speed and accuracy in all transactional processes.
Identify and promote cross-selling opportunities for other banking products and services.
Ensure a positive and professional customer experience to foster loyalty and referrals.