Quality Control Engineer

Job Summary

The Quality In-Charge is responsible for overseeing all quality control and quality assurance activities within the organization, ensuring that products/processes meet defined quality standards, regulatory requirements, and customer specifications from raw material to final dispatch.

Key Responsibilities

• Develop, implement, and monitor quality control procedures and standards (SOPs, SPC, checklists)
• Supervise incoming raw material inspection, in-process quality checks, and final product inspection
• Ensure compliance with ISO, GMP, HACCP, or other applicable industry standards/certifications
• Investigate quality complaints, non-conformances, and customer returns; drive root cause analysis (RCA) and CAPA
• Maintain quality documentation, records, and reports (inspection reports, test certificates, audit logs)
• Coordinate internal and external audits (customer audits, certification body audits)
• Train and guide production/QC staff on quality standards and best practices
• Monitor calibration schedules for testing/measuring instruments
• Liaise with production, R&D, and procurement teams to resolve quality issues
• Track and report key quality metrics (defect rate, rejection rate, customer complaints)
• Ensure timely disposition of rejected/non-conforming materials