Customer Care Executive

The customer care executive is responsible to ensure continuous footfall in branch and target new customers in the assigned area.

Also ensure a superior level of customer relations and promote the sales and service

through regular interaction with the customers.

Manages all customer communication with the appropriate level of

etiquette, timeliness and professionalism.

Generate business and leads for new loans from new customers through the

below mentioned activities:-

Handle branch walk-ins for business generation, Generate referrals through existing customer base and walk-ins.

Meetings with HNI, corporates and institutional clients to promote gold loan proposition.

Get involved in branch catchment area combing activities, out-bound sales calls and neighborhood marketing

To handle customer requests and complaints and take it to closure.

Understand the need of the customer and cross sell other products

accordingly.

Generate business and leads for other products like insurance, NCDs,gold

coin and Money transfer

Enter meetings, leads, conversions(self-sourced and referred leads) in

play book/CRM daily

Conducting outbound marketing activities to ensure continuous Walk-In the

branches.

Communicateively with individuals/teams in the program to ensure high

quality and timely expedition of customer requests.

Candidate's age must be below 29 years and a regular graduate

Documents Required:-

Resume+ Work Experience Certificates + Educational Documents + Valid ID proof + 1 Passport size photo

Interested candidates for the above position may contact through telephonic /Physically visit at below location.

Regards,

Mr. Sumesh Mohan

Regional HR

Mail ID :- hrhsr@muthootgroup.com

Contact Number: -8129601821

Address :-

Muthoot Finance LTD.

Regional Office

Shyam Complex

Opp. Vidyut Nagar Gate No-1

Near Modern Automobiles

Delhi Road, Hisar,

Haryana - 125001