Senior Procurement Associate - Vendor Management and Supplier Orders

Ready to shape the future of work?  

At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.  

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment.  

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.  

 Inviting applications for the role of Senior Associate, Procurement – Vendor Management & Supplier Orders 

In this role, we are seeking a detail-oriented and proactive Procurement Specialist to manage the end-to-end order process with suppliers, ensure timely delivery of goods, and maintain strong relationships with vendors. The ideal candidate will have a strong background in procurement operations, vendor management, and service level reporting. This role is critical to supporting our supply chain operations and ensuring that suppliers meet performance expectations in line with service agreements.  

Key Responsibilities:  

Procurement & Order Management:  

• Manage the order-to-supplier process from requisition to delivery.  

• Issue purchase orders and ensure timely fulfilment from suppliers.  

• Track order status and update internal teams on delivery timelines.  

Vendor Management:  

• Establish and maintain relationships with key vendors.  

• Negotiate pricing, contracts, and terms of service with suppliers.  

• Handle vendor inquiries and resolve order discrepancies.  

Service Level & Backorder Reporting:  

• Monitor supplier performance and compliance with service-level agreements (SLAs).  

• Create regular reports on backorders, delivery times, and service levels.  

• Implement corrective actions with suppliers for underperformance.  

Inventory & Stock Management Support:  

• Collaborate with inventory teams to ensure stock levels meet operational needs.  

• Assist in managing backorders and prioritizing urgent stock replenishments.  

Continuous Improvement:  

• Identify opportunities for process improvements within procurement workflows.  

• Support procurement cost-saving initiatives and supplier performance improvement.  

• Understands VBA or Power apps for capitalising on automation opportunity.  

Minimum Qualifications:  

• Bachelor’s degree in supply chain management, Business, or related field.  

• Experience in procurement, vendor management, or supply chain.  

• Familiarity with order-to-supplier processes, inventory management, and reporting.  

• Excellent negotiation, communication, and vendor relationship skills.  

• Strong organizational and multitasking abilities.  

• Proficiency in procurement or ERP systems (SAP S4Hana).  

• Experience with service-level reporting and performance tracking is a plus.  

Preferred Qualifications: 

• Analytical Skills: Ability to analyse service-level metrics and backorder reports, providing actionable insights.  

• Negotiation & Problem Solving: Skilled in negotiating contracts and resolving discrepancies with vendors.  

• Attention to Detail: Ensures all procurement activities meet business needs and quality standards.  

Why join Genpact?  

• Lead AI-first transformation – Build and scale AI solutions that redefine industries  

• Make an impact – Drive change for global enterprises and solve business challenges that matter  

• Accelerate your career—Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills  

• Grow with the best – Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace  

• Committed to ethical AI – Work in an environment where governance, transparency, and security are at the core of everything we build  

• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress  

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.   

Let’s build tomorrow together.  

 Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.   
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.