Virtual Relationship Manager

                                                                     VRM / Campaign VRM / ELITE VRM / NR VRM Incentive(FY 26-27)

Parameters  

Achievement Scale

Weightage1 %

Weightage 2 %

VRM / Campaign VRM

ELITE

NR VRM

TL/TM

Target

Target

Target

Target

CASA NTB (Nos. p.m.)#

0% to 200%

5.0%

5.0%

4

4

4

80% of Team target

CASA AMB Value (OTB+NTB value growth p.m.) in L

-100% to 300%/400%(NR)

20.0%

20.0%

20

30

60

RTD Value (OTB+NTB, FD+RD value growth p.m.) in L##

-100% to 300%/400%(NR)

30.0%

30.0%

20

30

120

Revenue in L (Investments + Insurance +  3in1 + ASBA + Asset Processing  Fees)

0% to 400%

25.0%

20.0%

0.20

0.30

0.30

Fx revenue – Remittance in L

0% to 200%

-

5.0%

-

-

0.50

Total Unique PH growth (FD/RD/LI/GI/HI/MF/SIP/3in1/ASBA/CC/GL)

0% to 200%

10.0%

10.0%

20

20

10

FB + ELITE upgrade (Elite Lite/Elite/Epic/Artha)

0% to 200%

10.0%

10.0%

10

10

10

*Applicable for direct managed team only

 Weightage 1 – Applicable for TL/TM not managing NR VRMs  Weightage 2 – Applicable for TL/TM managing NR VRMs.

I)For a CASA NTB account to qualify, it should be maintaining minimum ?10,000 AMB or ? 50,000 RV on M+2 basis.

II)New RTDs (Excluding Renewal) with Auto Renewal will have 110% weighta              ge on TD value. New RTDs (Excluding Renewal) without Auto renewal will have 80% weightage on TD value. III)CASA will be capped at UCIC level ± 50L for VRM/Campaign/ELITE & ±100L for NR. 

                                                                                                  Fixed Incentive (Rs. P.M.)

Quantitative Parameters Achievement %

VRM/Campaign/Elite

NR VRM

TL/TM

                                100% & Above

18,000

25,000

30,000

80%-99.99%

12,000

18,000

22,000

                                  60%-79.99%

8,000

12,000

16,000

50%-59.99%

4,000

6,000

10,000

Below 50% (min 2 Parameters 70% Ach each)

2,000

4,000

5,000

Below 50% (min 125% Ach in any one of CASA/RTD value parameter)

1,000

2,000

2,500

Monthly Payment on M+2 Basis - Max Incentive at 70% of CTC for the mo     nth.

Gate Criteria

5% Booster

                                        Role

Unique Contacts

Talk time

Unique 

Contacts

Talk time

                    VRM, Campaign VRM, Elite VRM

400 Nos

24 Hrs

600 Nos

32 Hrs

                                     NR VRM

250 Nos

15 Hrs

400 Nos

21Hrs

TL/TM

80% of team target

Incentive Booster/Docking:

(i) RTD Book - Mapped Portfolio: RTD (No of Customers) Renewal booster/docker

1. 80% + renewal in terms of No of Customers: 5% booster on score (Minimum renewal base number must be 10)     (ii) Certification: (Additional - Irrespective of SOP score) – Applicable for VRM/Campaign/Elite/ VRM (TPP)/NR        a. Rs.500/- Incentive if IRDA certification (SP or AV) is done – One time
2. Rs.500/- Incentive if NISM certification (SP or AV) is done – One time  
3. Artha upgrade: Rs.1000/- incentive for one Artha upgrade at VRM level. Rs.5000/- incentive for min 3 Artha upgrade at TLTM level.
4. Rs.250/- per locker conversion
5. Rs.1,000/- Incentive if 75% of mapped book coverage on T3M basis through Ameyo is met by VRM.(Irrespective of SOP score)
6. 5% booster on total incentive if 70% of mapped book coverage on T3M basis through Ameyo is met by team. (Only for TL/TM)  (vii) 5% booster on 80% VRMs achieving incentive. (Only for TL/TM)