Recovery Officer - Secured & Unsecured Lending

Recovery Officer

Area Recovery  Manager – Secured & Unsecured Lending Business

Reporting to –  Area Manager

Main Tasks & Areas of Responsibility

• Delinquency reduction.
• Earlier resolution with normalization.
• Monitor accounts on daily basis 
• Connecting with delinquent borrowers via various methods ( including but not limited to phone calls & field collections) 
• Responsible for team building and training collection staffs 
• To Work closely with Muthoot Fincorp branches for the smoother part of collection
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• Skills and Exposure
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• ·         A result-oriented individual with Positive Mental Attitude with Integrity, willing to put hard work.
• ·         Proven ability to Handle difficult customer.
• ·         Should have the knowledge of other products movement in the market.
• At least 3 years’ experience in collection with 2 years of On roll team members.
•  Excellent interpersonal and verbal communication skills
• Ability to Work & Deliver business targets under pressure. 

Be Accountable for Portfolio Quality of the Location.

Special Requirements (If any)