Beauty Salon Manager

AT MAKEOVER is a premium Makeup Studio & Academy based in Kanpur, specializing in bridal makeup, salon services, and professional makeup & hairstyling education. We are looking for a responsible, customer-focused, and organized Salon Manager to ensure smooth day-to-day studio operations and deliver an excellent client experience.

• Key ResponsibilitiesClient ManagementWelcome clients professionally and create a warm first impression.
• Handle client appointments, walk-ins, and inquiries.
• Coordinate with makeup artists and salon staff.
• Ensure every client receives a smooth and premium experience.
• Appointment & BillingManage appointment schedules efficiently.
• Generate invoices and collect payments.
• Maintain billing records and daily cash reports.
• Handle online and offline payment transactions.
• Skin Consultation & Product GuidanceExplain salon services, skin treatments, and available packages.
• Assist clients in selecting suitable skin care services and products.
• Recommend memberships and promotional offers.
• Studio OperationsEnsure cleanliness and hygiene standards are maintained.
• Coordinate housekeeping and inventory requirements.
• Monitor stock of salon products and consumables.
• Maintain proper records of daily operations.
• Customer Relationship ManagementFollow up with clients after their appointments.
• Handle feedback and resolve customer concerns professionally.
• Maintain client database and appointment reminders.
• Encourage repeat visits through excellent customer service.
• Administrative ResponsibilitiesPrepare daily sales reports.
• Maintain attendance records of staff.
• Coordinate with management regarding operational requirements.
• Support academy admissions and student inquiries whenever required.
• Desired SkillsExcellent communication skills (Hindi required, basic English preferred)
• Pleasant personality with a professional attitude
• Strong customer handling skills
• Basic computer knowledge (MS Excel, Word)
• Comfortable using billing software and WhatsApp Business
• Good organizational and multitasking abilities
• Ability to work independently and manage daily studio operations
• Working HoursFull-Time
• 10:00 AM – 8:00 PM
• Weekly Off: One day per week (as per studio policy)