Customer Support Executive

Job Title: Customer Support Executive

Job Summary:

We are looking for a dedicated and customer-focused Customer Support Executive to join our team. The ideal candidate will be responsible for handling customer queries, resolving concerns, and ensuring a smooth and positive customer experience.

Salary:

₹15,000 – ₹18,000 (Depends on interview performance)

Working Hours:

10:00 AM to 07:00 PM

Key Responsibilities:

Handle customer queries via calls, emails, chat, or social media

Provide accurate information about products and services

Resolve customer complaints in a professional and timely manner

Maintain records of customer interactions and transactions

Coordinate with internal teams for issue resolution

Ensure high levels of customer satisfaction

Required Skills:

Excellent communication skills (verbal and written)

Good problem-solving and listening skills

Basic computer knowledge (MS Office, email handling, CRM tools)

Ability to handle pressure and manage multiple tasks

Positive attitude and customer-centric approach

Time management and organizational skills

Eligibility Criteria:

Minimum 12th pass / Graduate preferred

Freshers and experienced candidates can apply