Customer Support Executive
Ss Universal Communication Services
Customer Support Executive
Ss Universal Communication Services
Khalasi Lines, Kanpur
₹12,000 - ₹20,000 monthly*
Fixed
₹12000 - ₹18000
Average Incentives*
₹2,000
Earning Potential
₹20,000
You can earn more incentive if you perform well
Work from Office
Full Time
Any experience
Good (Intermediate / Advanced) English
Job Details
Interview Details
Job highlights
11 applicants
Benefits include: Travel Allowance (TA), 5 working days, Two-way cab
Job Description
We are hiring Customer Support Executives for our International BPO process.
The role involves handling outbound calls with international customers, understanding their queries, and providing accurate resolutions in a professional manner.
Key Responsibilities:
- Communicate with international customers via voice calls
- Understand customer concerns and provide appropriate solutions
- Maintain professional communication and call quality standards
- Update call details and customer information in the system
- Follow company process guidelines and targets
Requirements:
- Basic to good English communication skills
- Comfortable with night shift
- Fresher and experienced candidates both can apply
- Positive attitude and willingness to learn
Job role
Work location
11/A/1, Benajhabar Rd, Khalasi Line, Swaroop Nagar, Kanpur, Uttar Pradesh 208002, India
Department
Customer Support
Role / Category
Customer Support - International Voice Process
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Any experience
Education
Graduate
Skills
Customer handling, Communication, International BPO, Voice Process
English level
Good (Intermediate / Advanced) English
Gender
Any gender
About company
Name
Ss Universal Communication Services
Address
11/A/1, Benajhabar Rd, Khalasi Line, Swaroop Nagar, Kanpur, Uttar Pradesh 208002, India
Job posted by Ss Universal Communication Services
FAQs about this job
Show all