Automobile Sales Executive

A Sales Executive at Maitree Auto Care drives business by generating leads for vehicle sales, booking services, and selling aftermarket products. They are the direct link between the dealership/service center and the customer, prioritizing high satisfaction and revenue growth.

Core responsibilities for the role include the following key areas:

1. Customer Engagement & Sales

• Consultative Selling: Understand customer needs to recommend the right vehicle, service packages, or auto accessories.
• Test Drives & Demos: Arrange and conduct vehicle test drives while explaining safety and technical features.
• Closing Deals: Negotiate prices, discuss payment and financing options, and close sales.

2. Lead Generation & Outreach

• Outbound & Inbound: Actively generate leads through cold calling, corporate tie-ups, and handling walk-in inquiries.
• Follow-ups: Track and nurture potential clients from initial contact to the final decision.

3. Documentation & Delivery

• Paperwork: Manage all documentation, including vehicle registration, insurance, and financing/loan paperwork.
• Vehicle Delivery: Ensure the vehicle or serviced product is thoroughly inspected and handed over to the customer smoothly.

4. Customer Relationship Management (CRM)

• Customer Retention: Build lasting relationships to encourage repeat business and referrals.
• Feedback: Relay customer queries, complaints, and preferences to management to improve services.

5. Market Awareness

• Competitor Tracking: Stay up to date on market trends, competitor pricing, and industry promotions.