Guest Relation Executive
Ciel Hr serviceFixed
₹16,000 - ₹18,000
Average Incentives*
₹2,000
Earning Potential
₹20,000
Fixed
₹16,000 - ₹18,000
Average Incentives
₹2,000
Earning Potential
₹20,000
You can earn more incentive if you perform well
Job highlights
Benefits include: Overtime Pay, PF, Travel Allowance (TA), Flexible Working Hours, Health Insurance, Two-way cab
Job Description
- Key ResponsibilitiesWelcome guests warmly and assist them throughout their visit
- Handle guest queries, feedback, and complaints in a polite and professional manner
- Provide accurate information about rides, shows, tickets, timings, safety rules, and facilities
- Resolve guest issues promptly and escalate complex matters when required
- Assist guests with special needs, senior citizens, and families
- Coordinate with operations, security, and housekeeping teams to ensure smooth guest service
- Maintain guest service counters and ensure all materials are up to date
- Collect guest feedback and help improve service quality
- Ensure compliance with Wonderla’s safety and service standards
- Skills & CompetenciesExcellent communication and interpersonal skills
- Strong problem-solving and conflict-handling abilities
- Customer-focused attitude with a friendly personality
- Ability to work under pressure and handle large crowds
- Team player with a positive and proactive approach
- Basic computer knowledge (MS Office, ticketing systems preferred)
- QualificationsGraduate or Diploma in Hospitality, Tourism, or any related field (preferred)
- Prior experience in customer service, hospitality, or amusement parks is an advantage
- Freshers with strong communication skills may also apply
- Working ConditionsWillingness to work in shifts, weekends, and holidays
- Ability to stand for long hours and work outdoors when required
- What Wonderla OffersDynamic and fun work environment
- Opportunities for learning and career growth
- Competitive salary and employee benefits
Job role
Job requirements
About company
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The candidate should have completed Graduate degree and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Bengaluru to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
Only Female candidates can apply for this job.
No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Bengaluru at apna.
No work-related deposit needs to be made during your employment with the company.
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The last date to apply for this job is 16 Jun 2026. For more details, download apna app and find Full Time jobs in Bengaluru . Through apna, you can find jobs in 64 cities across India. Join NOW!