Guest Relation Executive

Ciel Hr service
Kengeri
₹16,000 - ₹20,000 monthly*

Fixed

₹16,000 - ₹18,000

Average Incentives*

₹2,000

Earning Potential

₹20,000

Work from OfficeWork from Office
Full TimeFull Time
Any experienceAny experience
Good (Intermediate / Advanced) EnglishGood (Intermediate / Advanced) English

Job highlights

Benefits include:  Overtime Pay, PF, Travel Allowance (TA), Flexible Working Hours, Health Insurance, Two-way cab

Benefits include: Overtime Pay, PF, Travel Allowance (TA), Flexible Working Hours, Health Insurance, Two-way cab

Job Description

  • Key ResponsibilitiesWelcome guests warmly and assist them throughout their visit
  • Handle guest queries, feedback, and complaints in a polite and professional manner
  • Provide accurate information about rides, shows, tickets, timings, safety rules, and facilities
  • Resolve guest issues promptly and escalate complex matters when required
  • Assist guests with special needs, senior citizens, and families
  • Coordinate with operations, security, and housekeeping teams to ensure smooth guest service
  • Maintain guest service counters and ensure all materials are up to date
  • Collect guest feedback and help improve service quality
  • Ensure compliance with Wonderla’s safety and service standards
  • Skills & CompetenciesExcellent communication and interpersonal skills
  • Strong problem-solving and conflict-handling abilities
  • Customer-focused attitude with a friendly personality
  • Ability to work under pressure and handle large crowds
  • Team player with a positive and proactive approach
  • Basic computer knowledge (MS Office, ticketing systems preferred)
  • QualificationsGraduate or Diploma in Hospitality, Tourism, or any related field (preferred)
  • Prior experience in customer service, hospitality, or amusement parks is an advantage
  • Freshers with strong communication skills may also apply
  • Working ConditionsWillingness to work in shifts, weekends, and holidays
  • Ability to stand for long hours and work outdoors when required
  • What Wonderla OffersDynamic and fun work environment
  • Opportunities for learning and career growth
  • Competitive salary and employee benefits

Job role

Work location
Work locationWonderla, Mysore Road, Bengaluru, Karnataka, India
Department
DepartmentRestaurant / Hospitality / Tourism
Role / Category
Role / CategoryFront Office & Guest Services
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceAny experience
Education
EducationGraduate
English level
English levelGood (Intermediate / Advanced) English
Age limit
Age limit18 - 25 years
Gender
GenderFemale

About company

Name
NameCiel Hr service
Address
AddressWonderla, Mysore Road, Bengaluru, Karnataka, India
Job posted by Ciel Hr service

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You can expect a minimum salary of 16,000 INR and can go up to 20,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have completed Graduate degree and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Bengaluru to get hired quickly.

The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.

Only Female candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Bengaluru at apna.

No work-related deposit needs to be made during your employment with the company.

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The last date to apply for this job is 16 Jun 2026. For more details, download apna app and find Full Time jobs in Bengaluru . Through apna, you can find jobs in 64 cities across India. Join NOW!