How much salary can I expect as a Service and Operations Manager in Equitas Small Finance Ltd in Kishangarh?

You can expect a minimum salary of 0 INR. The salary offered will depend on your skills, experience and performance in the interview.

What is the eligibility criteria to apply for Service and Operations Manager in Equitas Small Finance Ltd in Kishangarh?

The candidate should have completed the required education and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Kishangarh to get hired quickly.

Is there any specific skill required for this job?

The candidate should have sound communication skills and sound communication skills for this job.

Who can apply for this job?

Both Male and Female candidates can apply for this job.

Is it a work from home job?

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Kishangarh at apna.

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No work-related deposit needs to be made during your employment with the company.

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Service and Operations Manager

Equitas Small Finance Ltd

Service and Operations Manager

Equitas Small Finance Ltd

Kishangarh

Not disclosed

Work from Office

Full Time

Min. 1 year

Job Description

Service & Operations Manager

	SOM KRA FY'26-27			Monthly
Category	Parameters	Parameter Weight %	Achievement Scale	A+/A	B	C/D	E
	MoM CASA NTB (Nos)	5.00%	0 to 200%	4	4	2	2
Business parameter	MoM CASA Value AMB (OTB+NTB value growth p.m. -Rs. in Lakhs)	7.50%	0 to 300%	7.00	6.00	4.00	2.00
	LI + GI+ MF - Net Revenue in Rs lacs (Total Yearly Income)- converted to monthly	7.50%	0 to 300%	0.25	0.25	0.20	0.10
	MoM RTD Value (OTB+NTB value growth p.m. - Rs. in Lakhs)	10.00%	0 to 200%	12.00	8.00	6.00	6.00
	Locker Nos & Credit Card Nos	5.00%	0 to 200%	5	5	3	3
	1 Self Sourced GL disb per month (min 1 lac Ticket size)	5.00%	0 to 200%
	Business score contribution %	40%
	Minimum branch FTR percentage should be 75%. (Branch Score)	7.5%	Above 95 - 150% 90 to 95 - 125% 75 to 89 - 100% 61 to 75 - 50% 51 to 60 - 25% < 50% - 0%
Operational parameter	Audit & Compliance: (Monthly Rating remins till the next audit rating) # High - (-5) # Medium - 5 # Low - 10	10.0%
	Minimum Branch SR TAT - 90%	7.50%	Above 95 - 125% 90 to 95 - 100% 75 to 89 - 75% 61 to 75 - 50% 51 to 60 - 25% < 50% - 0%
	CA opening TAT within 3 working days from Lead creation date (Physical + Digital)	5.00%	Above 90% - 125% 81 to 90 - 100% 60 to 80 - 50% <60% - 0% Upper Round off
	Project 95 - Minimum 75% achievement	5.00%	Above 90 - 150% 81 to 90 - 125% 75 to 80 - 100% 61 to 74 - 70% 51 to 60 - 50% < 50 - NIL
	Customer Complaint (Customer Complaint raised due to branch error)	5.00%	No Complaint 100%
	100% Eligible forms sent to RMU and reconciled by CPC team	5.00%	Nil for less than 100%
	ReKYC completion for the month from the active base (Exclude LEA notice attached) (Percentage of completion based on the previous month closing numbers. (Exclusive of Neo, NRI, TASC & Non Eligible accounts))	5.00%	Above 90 - 125% 75 to 90 - 100% 61 to 75 - 75% 50 to 60 - 50% < 50% - 0%
	Inoperative account from the active base	5.00%	Above 70 - 125% 51 to 70 - 100% 31 to 50 - 75% 11 to 30 - 50% < 10% - 0%
	Inoperative Locker - No locker should be inoperative for more than 6 month. (either regularization or break open to be done)	5.00%	Nil for less than 100%
	Operational score contribution %	60%
	Business score contribution % + Operational score contribution %	100%