Teleperformance

Banking Voice Process Agent

Teleperformance
Ernakulam, Kochi Region
₹15,000 - ₹18,000 monthly

Fixed

₹15,000 - ₹18,000

Earning Potential

₹18,000

Work from OfficeWork from Office
Full TimeFull Time
Any experienceAny experience
Good (Intermediate / Advanced) EnglishGood (Intermediate / Advanced) English

Job highlights

Urgently hiring

Urgently hiring

37 applicants

37 applicants

Benefits include: PF, Health Insurance, ESI (ESIC)

Benefits include: PF, Health Insurance, ESI (ESIC)

Job Description

Hiring For Banking Voice Process


Role:

A banking customer support role is all about helping customers with their financial needs, questions, and problems—usually as the first point of contact between the customer and the bank.


Responsibilities:

  • Core responsibilitiesHandling customer queries: Answering questions about accounts, transactions, loans, credit cards, etc.
  • Resolving issues: Fixing problems like failed transactions, incorrect charges, or login issues.
  • Guiding customers: Explaining banking products (savings accounts, fixed deposits, loans, insurance).
  • Processing requests: Helping with account updates, card blocking, password resets, etc.
  • Complaint management: Listening to concerns and ensuring they’re resolved properly.


Requirement:

Excellent communication skills in English & Tamil / English & Telugu / English & Hindi /English & Kannada.


Graduation is Mandatory.

Good sales and convincing skills.


Work Details:

Location- Kochi, Kalamassery.


24/7 Operation

6 days working.

1 rotational week off.

Male Candidate: Rotational Shift including night shift.

Female Candidate: Day Rotational Shift.

.

Salary- 23,000 CTC and 19,000 Take Home.


Interested candidate kindly share your updated CV to this number- Jagadeesan HR 9842425551

Job role

Work location
Work locationSRA 43, Shanu Towers, RBD CEG, 3rd Floor, Kalamaserry, Kochi- 683 10, Near Kalamaserry Metro. Ernakulam, Kochi Region
Department
DepartmentBanking / Insurance / Financial Services
Role / Category
Role / CategoryBanking Operations
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceAny experience
Education
EducationGraduate
Skills
SkillsCustomer service, Banking, bpo, Domestic calling, Domestic BPO, Inbound process, Customer care, Banking processes, Banking operation, Voice Process
English level
English levelGood (Intermediate / Advanced) English
Regional language
Regional languageFluent in speaking Kannada, Telugu, Tamil, Hindi
Age limit
Age limit18 - 32 years
Gender
GenderAny gender

About company

Name
NameTeleperformance
Address
AddressSRA 43, Shanu Towers, RBD CEG, 3rd Floor, Kalamaserry, Kochi- 683 10, Near Kalamaserry Metro. Ernakulam, Kochi Region
Job posted by Teleperformance

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You can expect a minimum salary of 15,000 INR and can go up to 18,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have completed Graduate degree and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Kochi to get hired quickly.

The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Kochi at apna.

No work-related deposit needs to be made during your employment with the company.

Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

The last date to apply for this job is 19 May 2026. For more details, download apna app and find Full Time jobs in Kochi . Through apna, you can find jobs in 64 cities across India. Join NOW!