Trinity Skill Works

International BPO Executive

Trinity Skill Works
Kochi
₹19,000 - ₹25,000 monthly

Fixed

₹19,000 - ₹25,000

Earning Potential

₹25,000

Work from OfficeWork from Office
Full TimeFull Time
Any experienceAny experience
Good (Intermediate / Advanced) EnglishGood (Intermediate / Advanced) English

Job highlights

Urgently hiring

Urgently hiring

2 applicants

2 applicants

Benefits include:  PF, Travel Allowance (TA), Health Insurance, ESI (ESIC), 5 working days, Two-way cab

Benefits include: PF, Travel Allowance (TA), Health Insurance, ESI (ESIC), 5 working days, Two-way cab

Job Description

Job Title: International Voice Process – Customer Support

Location: Kochi

Work Mode: Work from Office

Shift: Rotational shifts, including night shifts

Job Type: Full-time

Experience: Freshers and experienced candidates can apply

Salary: ₹19,000–₹25,000 take-home per month, based on interview performance and experience

Joining: Immediate joiners preferred

Job DescriptionWe are hiring for an International Voice Process – Customer Support role with a leading global BPO company in Kochi.

The candidate will handle international customer calls, understand customer concerns, provide accurate solutions, and maintain professional communication.

  • ResponsibilitiesHandle inbound and outbound international customer calls.
  • Understand customer queries and provide suitable solutions.
  • Maintain polite, clear, and customer-focused communication.
  • Update customer interaction details in the system.
  • Follow quality, productivity, and compliance guidelines.
  • Escalate unresolved concerns to the appropriate team.
  • Maintain attendance and shift adherence.
  • RequirementsGood spoken English and listening skills.
  • Clear pronunciation and basic grammar.
  • Confident in handling continuous customer calls.
  • Good customer-handling and problem-solving ability.
  • Comfortable with rotational and night shifts.
  • Ready to relocate to Kochi and work from the office.
  • Hindi or Tamil communication will be an added advantage.

Key SkillsCustomer Support, International Voice Process, BPO, English Communication, Inbound Calls, Outbound Calls, Customer Service, Voice Support, Night Shift, Work from Office


Client Company: Confidential – Leading Global BPO

Job role

Work location
Work locationKochi, Kerala, India
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - International Voice Process
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceAny experience
Education
EducationGraduate
Skills
SkillsGood Communication Skills, Customer support, Inbound calling, International BPO, Voice Process
English level
English levelGood (Intermediate / Advanced) English
Age limit
Age limit18 - 32 years
Gender
GenderAny gender

About company

Name
NameTrinity Skill Works
Address
AddressKochi, Kerala, India
Job posted by Trinity Skill Works

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You can expect a minimum salary of 19,000 INR and can go up to 25,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have completed Graduate degree and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Kochi to get hired quickly.

The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Kochi at apna.

No work-related deposit needs to be made during your employment with the company.

Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

The last date to apply for this job is 16 Aug 2026. For more details, download apna app and find Full Time jobs in Kochi . Through apna, you can find jobs in 64 cities across India. Join NOW!