IQVIA

Product Support Technical Advisor

IQVIA
Kochi
Not disclosed
Work from OfficeWork from Office
Full TimeFull Time
Min. 2 yearsMin. 2 years

Job Description

Product Sppt Tech Advisor 2

Job Description Summary
Responsible for the day-to-day support and maintenance of the Messaging/Presence application systems in operation escalated from tier 1/2 levels. This includes tasks related to identifying and troubleshooting application issues and issues resolution or escalation. Responsible for coaching and mentoring less experienced team members. In depth functional knowledge of the application(s) supported and interdependencies.  Provide on-call support for tier 2/3 related issues (including weekend on-call responsibilities). Participate in team project work including BAU project activities such as mergers/acquisitions/diverstitures.

Microsoft 365 administration, Exchange hybrid environments, Microsoft Teams (including Voice), Power Platform, Azure AD, Intune, Microsoft Defender, PowerShell scripting, and cloud infrastructure architecture, Microsoft Copilot

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

Job role

Work location
Work locationKochi, India
Department
DepartmentIT & Information Security
Role / Category
Role / CategoryIT Support
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceMin. 2 years

About company

Name
NameIQVIA
Job posted by IQVIA

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Product Support Technical Advisor in IQVIA | apna.co