IVR Test Automation Engineer

Indium Software India
Kochi
Not disclosed
Work from OfficeWork from Office
Full TimeFull Time
Min. 4 yearsMin. 4 years

Job Description

QE Automation Engineer (IVR Testing)

IVR Test Automation Engineer(4–7 Years Experience)

We are seeking an experienced IVR Test Automation Engineer with strong expertise in IVR testing and automation frameworks . The role focuses on validating IVR call flows, voice prompts, system integrations, and speech interactions, while building scalable automation solutions across IVR, Web, Mobile, and API layers .

Must-Have Skills

  • Minimum 1+ year of hands-on experience in IVR testing (manual or automation) using Cyara or Hammer

  • Minimum 2+ years of strong automation experience across web and API testing

  • Strong programming skills in JavaScript / TypeScript (preferred), Python, or Java

  • Hands-on experience with automation tools such as:

    • Playwright

    • Cypress

    • Selenium

    • Appium

    • REST-assured / HTTPClient for API automation

  • Solid understanding of test automation frameworks, test design principles, and defect tracking

Nice to Have
  • Experience with IVR-Tester automation tools

  • Experience working with Twilio or other IVR/telephony platforms

  • Exposure to API, backend, and integration testing

Key Responsibilities

  • Design, develop, and execute manual and automated test cases for IVR applications

  • Validate IVR call flows, prompts, DTMF inputs, speech recognition, and failure scenarios

  • Automate IVR, web, mobile, and API test scenarios using appropriate tools and frameworks

  • Develop and maintain automation frameworks, reusable test scripts, and test data

  • Execute API tests and validate backend integrations

  • Analyze test results, logs, and call recordings to identify defects and perform root cause analysis

  • Collaborate closely with development, product, and QA teams to ensure high-quality releases

  • Participate in requirement reviews and provide feedback on test coverage and testability

Experience Level

Senior Level

Job role

Work location
Work locationKochi, India
Department
DepartmentQuality Assurance
Role / Category
Role / CategorySoftware Quality Assurance and Testing
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceMin. 4 years

About company

Name
NameIndium Software India
Job posted by Indium Software India

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