Back Office Executive

Key Responsibilities

• Prepare quotations, invoices, purchase orders, and delivery challans.
• Process customer orders and coordinate with the warehouse for dispatch.
• Maintain sales, purchase, and inventory records.
• Update customer and dealer databases.
• Coordinate with sales executives regarding order status and dispatch schedules.
• Follow up with customers for order confirmations, pending documents, and payments.
• Handle incoming phone calls, WhatsApp inquiries, and emails professionally.
• Maintain daily MIS reports and prepare weekly/monthly sales reports.
• Manage office documents, files, and administrative records.
• Coordinate with transporters for deliveries and logistics.
• Support management with reports, presentations, and other administrative work.
• Perform other back-office and operational tasks as assigned.

Required Skills:

• Good communication skills (Hindi, Bengali, and basic English preferred).
• Proficiency in MS Excel, MS Word, and Google Sheets.
• Basic computer and data entry skills.
• Strong organisational and time management abilities.
• Attention to detail and accuracy.
• Ability to work in a fast-paced environment.
• Positive attitude and willingness to learn.