CRM Executive

Position: CRM Executive / Client Coordination Executive

Location: Kolkata,West Bengal

Experience: 1 -2 years

Salary: Rs. 12,000 - 20,000 per month

🔹 Job Overview:

We are looking for a proactive and organized CRM Executive who will be responsible for managing client relationships, handling requirements, and ensuring smooth coordination between clients and internal teams.

🔹 Key Responsibilities:

• Manage and update data in CRM systems like Zoho CRM / HubSpot CRM
• Handle client communication via calls, emails, and WhatsApp
• Understand and update fascia requirement and also client requirements and coordinate with internal teams
• Maintain proper records of leads, clients, and ongoing projects
• Ensure timely follow-ups and updates with clients
• Track and manage pipelines (leads to closure)
• Assist in resolving client queries and issues
• Generate basic reports and updates from CRM

🔹 Requirements:

Good communication skills (Hindi & English)

Basic knowledge of CRM tools

Strong follow-up and coordination skills

Basic computer knowledge (MS Excel, Email handling)

Ability to multitask and stay organized

🔹 Preferred Skills:

Experience in client handling / sales coordination

Familiarity with sales processes

Problem-solving attitude

🔹 Perks:

Opportunity to work in a growing environment

Skill development in CRM and client management

Friendly and supportive team