Mervice Infotech Private Limited

Customer Care Executive

Mervice Infotech Private Limited
Salt Lake City, Kolkata/Calcutta Region
₹9,000 - ₹18,000 monthly

Fixed

₹9,000 - ₹18,000

Earning Potential

₹18,000

Work from OfficeWork from Office
Full TimeFull Time
Any experienceAny experience
Basic EnglishBasic English

Job highlights

44 applicants

44 applicants

Benefits include: PF, ESI (ESIC)

Benefits include: PF, ESI (ESIC)

Job Description

We are looking for a Customer Support Executive to join our team at MERVICE INFOTECH PRIVATE LIMITED to handle customer calls, provide exceptional customer support and resolve queries related to BPO. The role offers an attractive in-hand salary of ₹10,000 - ₹18,000 and opportunities for growth.

Key Responsibilities:

  • Handle customer calls professionally and efficiently.
  • Address customer queries, resolve concerns and manage complaints.
  • Keep records of customer interactions and follow up when required.
  • Provide customers with accurate information to help resolve their issues.
  • Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 6 months of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.

Job role

Work location
Work locationSugam Business Park, near RDB Cinemas, GP Block, Sector V, Bidhannagar, Kolkata, West Bengal 700091 Salt Lake City, Kolkata/Calcutta Region
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - Non Voice
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceAny experience
Education
Education12th Pass
Skills
SkillsBlended process, Domestic BPO, Non-Voice Process, Voice Process, Non-Voice/Chat Process
English level
English levelBasic English
Gender
GenderAny gender

About company

Name
NameMervice Infotech Private Limited
Address
AddressSugam Business Park, near RDB Cinemas, GP Block, Sector V, Bidhannagar, Kolkata, West Bengal 700091 Salt Lake City, Kolkata/Calcutta Region
Job posted by Mervice Infotech Private Limited

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You can expect a minimum salary of 9,000 INR and can go up to 18,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Kolkata to get hired quickly.

The candidate should have Basic English skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Kolkata at apna.

No work-related deposit needs to be made during your employment with the company.

Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

The last date to apply for this job is 12 May 2026. For more details, download apna app and find Full Time jobs in Kolkata . Through apna, you can find jobs in 64 cities across India. Join NOW!