Customer Care Executive

Role & responsibilities (WORK FROM OFFICE)

Job Opening: Customer Support Associate (Voice Process Hindi & English)

We are currently hiring for our Voice Process (Hindi + English) with 100% Work From Office.

Designation

Customer Support Associate

Job Role

• Resolve customer queries via voice calls

Job Details

• Contractual role until 31st October
• Fixed salary

Eligibility Criteria

• Minimum education: Higher Secondary (12th Pass)
• Minimum 6months of BPO experience (with documents like Offer letter, last 3 monts of payslips and release letter)
• Freshers are also welcome

Work Details

• Work timing: 24×7 rotational shifts
• 5 working days with 2 rotational weekly offs
• Maximum age limit: 40 years

Skills Required

• Excellent verbal communication skills in English and Hindi
• No major MTI (Mother Tongue Influence) for voice process

Interview Process

• HR Round (Video Call; Aadhaar mandatory for WFH)
• Typing Test (Minimum 25 WPM / 90% accuracy)
• Final round (Google Meet; selfie with Aadhaar is mandatory)

Compensation

• Experienced Candidates: ₹1,90,000 CTC (Approx. ₹14.1K in-hand/month)(Minimum 6 months experience in Bpo required)
• Freshers: ₹1,68,000 CTC (Approx. ₹12.5K in-hand/month)

Documents Required

• Aadhaar Card (with complete Date of Birth) Mandatory
• E-Aadhaar Mandatory
• PAN Card Mandatory
• Educational documents (10th & 12th mark sheets)
• For experienced candidates:
• Experience Letter
• Offer Letter
• Last 3 months payslips

Interested candidates can reach out to Shreya at [6290450549] and over email their documents to [sg001126047@techmahindra.com ].

If interested do share CV over mail and mention over mail body "INTERESTED FOR WFO" *(mandatory)*

*TO SCHEDULE YOUR INTERVIEW CALL ON 6290450549 (HR SHREYA)

i) Your updated CV *(mandatory)*

*Immediate joiners only

#Location details for Walkin interview:

Tech Mahindra, DLF2, 1ST Floor, Block C, Rajarhat, Kolkata-700156(Opposite of Geetanjali)

Candidates need to carry CV & Aadhar card(Government id card)

Please ask the candidates to mention the consultancy name and HR name on the top of the cv.