Waf Technologies Private Limited

Customer Service Executive

Waf Technologies Private Limited
Lake Gardens, Kolkata/Calcutta Region
₹10,000 - ₹28,000 monthly*

Fixed

₹10,000 - ₹18,000

Average Incentives*

₹10,000

Earning Potential

₹28,000

Work from OfficeWork from Office
Full TimeFull Time
Any experienceAny experience
Basic EnglishBasic English

Job highlights

160 applicants

160 applicants

Benefits include: Overtime Pay, Annual Bonus, PF, Travel Allowance (TA), ESI (ESIC), One-way cab

Benefits include: Overtime Pay, Annual Bonus, PF, Travel Allowance (TA), ESI (ESIC), One-way cab

Job Description

It is UK voice process , Its about claim / Outbound voice Process

  • Key Responsibilities
  • Customer voice process
  • Resolve complaints and provide appropriate solutions
  • Maintain records of customer interactions
  • Provide information about products and services
  • Handle customer service requests
  • Build and maintain positive relationships with customers
  • Required SkillsStrong communication (verbal & written)
  • Problem-solving ability
  • Patience and empathy
  • Basic computer skills (CRM software, email, etc.)
  • Time management and multitasking
  • Typical WorkplacesCall centers
  • Banks and financial institutions
  • E-commerce companies
  • Telecom companies
  • Hospitals and service industries
  • Career GrowthYou can grow into roles like:
  • Senior Customer Support Executive
  • Team Leader / Supervisor
  • Customer Experience Manager
  • Operations Manager

Timing: 2 shift timing - 1:30 to 10:30 pm & 2pm to 11pm

Working Days - Monday - Saturday (Alternative Saturday - off, Sunday - Fixed off.

.

Job role

Work location
Work location100, Raja Basanta Roy Road, lake Terrace, Kalighat, Kolkata, West Bengal, India Lake Gardens, Kolkata/Calcutta Region
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - BPO / Voice / Blended
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceAny experience
Education
Education12th Pass
Skills
SkillsGood Communication Skills, Blended process, International BPO, Voice Process
English level
English levelBasic English
Gender
GenderAny gender

About company

Name
NameWaf Technologies Private Limited
Address
Address100, Raja Basanta Roy Road, lake Terrace, Kalighat, Kolkata, West Bengal, India Lake Gardens, Kolkata/Calcutta Region
Job posted by Waf Technologies Private Limited

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You can expect a minimum salary of 10,000 INR and can go up to 28,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Kolkata to get hired quickly.

The candidate should have Basic English skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Kolkata at apna.

No work-related deposit needs to be made during your employment with the company.

Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

The last date to apply for this job is 19 May 2026. For more details, download apna app and find Full Time jobs in Kolkata . Through apna, you can find jobs in 64 cities across India. Join NOW!