Eldnexa Technologies Llp

Customer Support Team Leader

Eldnexa Technologies Llp
Salt Lake City, Kolkata/Calcutta Region
₹25,000 - ₹40,000 monthly

Fixed

₹25,000 - ₹40,000

Earning Potential

₹40,000

Work from OfficeWork from Office
Full TimeFull Time
Night ShiftNight Shift
Min. 2 yearsMin. 2 years
Good (Intermediate / Advanced) EnglishGood (Intermediate / Advanced) English

Job highlights

Walk-in interview

Walk-in interview

Date: 12 May 2026 - 23 May 2026 | Time: 10.00 am - 04.00 pm...

2 applicants

2 applicants

Benefits include: Annual Bonus, Flexible Working Hours

Benefits include: Annual Bonus, Flexible Working Hours

Job Description

Hiring: Customer Support Team Leader (US Process)

ELDNEXA TECHNOLOGIES LLP is hiring Customer Support Team Leaders for a USA-based blended process.

Requirements


Experience in Voice + Email + Chat support


Team handling experience preferred


Strong English & Hindi communication skills


Comfortable with rotational/night shifts (US Time Zones)


Good leadership, escalation handling & reporting skills


Job Role


Manage and support CS team performance


Handle escalations and ensure customer satisfaction


Monitor quality, productivity & team targets


We are Hiring For ELD Experience -( Team Leader) ,


Contact number - HR DEB ( 8100425709 )

Job role

Work location
Work location24, Street Number 10, DN Block, Sector V, Bidhannagar, Kolkata, West Bengal 700091, India Salt Lake City, Kolkata/Calcutta Region
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - International Voice Process
Employment type
Employment typeFull Time
Shift
ShiftNight Shift

Job requirements

Experience
ExperienceMin. 2 years
Education
Education12th Pass
Skills
SkillsTeam handling, Team leading, Escalation management, Project reporting, Team communication, International BPO, Voice Process
English level
English levelGood (Intermediate / Advanced) English
Age limit
Age limit20 - 40 years
Gender
GenderAny gender

Walk-in interview details

Apply for the job and call HR to confirm your interview
Date
Date12 May 2026 - 23 May 2026 | Note: No walk-in interviews will be conducted on Saturday and Sunday
Time
Time10.00 am - 04.00 pm
Other instructions
Other instructionsBring CV

About company

Name
NameEldnexa Technologies Llp
Address
Address24, Street Number 10, DN Block, Sector V, Bidhannagar, Kolkata, West Bengal 700091, India Salt Lake City, Kolkata/Calcutta Region
Job posted by Eldnexa Technologies Llp

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You can expect a minimum salary of 25,000 INR and can go up to 40,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have studied 12th Pass and people who have 2 to 31 years are eligible to apply for this job. You can apply for more jobs in Kolkata to get hired quickly.

The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Kolkata at apna.

No work-related deposit needs to be made during your employment with the company.

Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

The last date to apply for this job is 24 May 2026. For more details, download apna app and find Night Shift jobs in Kolkata . Through apna, you can find jobs in 64 cities across India. Join NOW!

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