RESTURENT MANAGER

We are looking for a RESTAURANT MANGER to join our team at Desi Lane and prepare delicious meals for the guests.A restaurant manager oversees daily operations, manages staff, and ensures customer satisfaction, which includes handling finances, marketing, and maintaining quality and safety standards. This role involves both back-of-house duties like inventory and staff scheduling, and front-of-house responsibilities such as customer relations and resolving complaints. Key skills for this position are leadership, financial acumen, problem-solving, and excellent communication.  

Key responsibilities

• Staff management: Recruit, train, schedule, and supervise employees. Motivate staff and resolve conflicts to ensure a cohesive team. 
• Financial management: Manage budgets, track sales and expenses, and set goals for profitability. 
• Operations and quality control: Ensure the smooth running of daily operations, maintain high standards of food quality, hygiene, and health and safety. 
• Customer service: Greet customers, take reservations, handle complaints, and ensure a positive guest experience. 
• Inventory and supply: Monitor stock levels, order supplies, and minimize waste. 
• Marketing and promotion: Develop and implement marketing strategies to attract customers and promote the restaurant's business. 
• Compliance: Ensure the restaurant complies with all legal requirements, including licensing and health regulations. 

Essential skills and qualifications

• Leadership and interpersonal skills: Ability to lead, motivate, and communicate effectively with staff and customers. 
• Financial acumen: Strong understanding of budgeting, P&L statements, and financial forecasting. 
• Problem-solving: Ability to handle and resolve customer complaints and operational issues quickly and efficiently. 
• Knowledge of industry trends: Staying updated on the latest food, service, and marketing trends. 
• Qualifications: While a degree in hospitality management is beneficial, significant on-the-job experience, along with certifications in food safety and hospitality, can be sufficient.