Store Sales Executive

Job Title: Store Sales Executive

Department: Sales / Retail Operations

Reports To: Store Sales Manager

Job Summary:

The Store Sales Executive is For Kutchina products like Chimney,Water purifiers,Hobs, responsible for assisting customers, driving store sales, maintaining product displays, processing transactions, and delivering an excellent shopping experience while supporting the day-to-day operations of the store.

• Key ResponsibilitiesGreet customers and understand their requirements.
• Recommend suitable products and explain product features and benefits.
• Achieve individual and team sales targets.
• Upsell and cross-sell products to maximize sales.
• Ensure high standards of customer service and satisfaction.
• Maintain product displays and visual merchandising as per company guidelines.

• Assist in inventory counting and stock management.
• Process customer purchases accurately using the POS system.
• Handle customer inquiries, returns, exchanges, and complaints professionally.
• Keep the store clean, organized, and presentable.
• Stay updated on product knowledge, promotions, and pricing.
• Follow company policies, safety standards, and operational procedures.
• Support promotional campaigns and in-store events.
• Required SkillsStrong communication and interpersonal skills.
• Customer service orientation.
• Sales and persuasion skills.
• Basic computer and POS system knowledge.
• Teamwork and collaboration.
• Problem-solving ability.
• Time management and organizational skills.
• Positive attitude and professional appearance.
• QualificationsHigher Secondary (12th Pass) or Bachelor's degree in any discipline.
• Diploma or certification in Retail Sales is an added advantage.

• Experienced: 1–3 years of retail sales experience preferred.
• Key Performance Indicators (KPIs)Individual sales target achievement.
• Customer satisfaction and feedback.
• Conversion rate (walk-ins to sales).
• Average bill value (ABV).
• Upselling and cross-selling performance.
• Product knowledge and customer engagement.
• Attendance, punctuality, and adherence to company policies.
• Working ConditionsFull-time position.
• Flexible working hours, including weekends and public holidays.
• Requires standing and walking for extended periods.
• May involve lifting or moving merchandise within safe handling limits.

This job description is suitable for retail businesses such a electronics, furniture,, lifestyle stores, mobile stores, and consumer durables.