Kotak Life Insurance

Back Office Executive

Kotak Life Insurance
Kankurgachhi, Kolkata/Calcutta
₹18,000 - ₹52,000 monthly*

Fixed

₹18,000 - ₹40,000

Average Incentives*

₹12,000

Earning Potential

₹52,000

Work from OfficeWork from Office
Full TimeFull Time
Any experienceAny experience
No English RequiredNo English Required

Job highlights

Urgently hiring

Urgently hiring

3 applicants

3 applicants

Benefits include:  Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Mobile Allowance, Internet Allowance, Flexible Working Hours, Health Insurance, ESI (ESIC), Accommodation

Benefits include: Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Mobile Allowance, Internet Allowance, Flexible Working Hours, Health Insurance, ESI (ESIC), Accommodation

1250 fee charged by company HR

WHY? - IRDA Exam

Job Description

Job Type: Full-time ⏰

About Us

At [Your Company Name], we are passionate about delivering exceptional service and ensuring our clients have an amazing experience with our products. As a fast-growing company, we are looking for a Client Success Executive to join our team and help us elevate our client relationships to the next level! 🚀

  • Key Responsibilities 🔑Client Onboarding: Welcome and guide new clients through the onboarding process to ensure they’re set up for success. 👋
  • Relationship Building: Build and maintain long-term, trusted relationships with clients by understanding their needs and goals. 🤝
  • Product Training: Provide training and support to clients on our products and services to help them maximize their usage. 📚
  • Issue Resolution: Address client inquiries, troubleshoot issues, and work with the team to provide timely solutions. 🛠️
  • Feedback Loop: Gather client feedback to help improve our products, services, and overall client experience. 📈
  • Reporting & Analytics: Regularly monitor client performance and provide insights to help them achieve their desired outcomes. 📊
  • Upsell & Cross-sell: Identify opportunities for upselling or cross-selling based on client needs and growth potential. 💡
  • Qualifications 📑Experience: Minimum of 2 years in a client-facing role, preferably in client success, account management, or customer service. 💼
  • Communication: Excellent verbal and written communication skills—ability to explain complex ideas simply. 🗣️
  • Problem-Solving: Strong troubleshooting and critical-thinking skills. 🧠
  • Customer-Focused: A passion for delivering outstanding customer service and making clients feel valued. 💖
  • Tech-Savvy: Comfortable using CRM tools and other client success software. 💻
  • Team Player: Able to collaborate effectively with internal teams to meet client needs. 🤗
  • What We Offer 🎁Competitive salary 💸
  • Health & wellness benefits 🏥
  • Learning & development opportunities 📚
  • A positive and inclusive work culture 🌟
  • Flexible work environment 🏡
  • Exciting team-building events 🎉

Job role

Work location
Work locationManiktala Main Road, Kadapara, Phoolbagan, Kankurgachi, Kolkata, West Bengal, India
Department
DepartmentAdmin / Back Office / Computer Operator
Role / Category
Role / CategoryBack Office
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceAny experience
Education
Education12th Pass
Skills
SkillsB2B Sales, Leadership, Administration, B2C sales, Operation management, Management, Client accounts, Enterprise sales, Sales development, Corporate Clients, SMB sales
English level
English levelNo English Required
Age limit
Age limit23 - 45 years
Gender
GenderAny gender

About company

Name
NameKotak Life Insurance
Address
AddressManiktala Main Road, Kadapara, Phoolbagan, Kankurgachi, Kolkata, West Bengal, India
Job posted by Kotak Life Insurance

Similar jobs you can apply for

Back Office
Askib Engineers Private Limited

Back Office Executive

Askib Engineers Private Limited
Entally, Kolkata/Calcutta
₹10,000 - ₹15,000
Work from Office
Full Time
Min. 3 years
Basic English
Kundu Travels

Visa Consultant

Kundu Travels
Lake Town, Kolkata
₹11,000 - ₹16,000*
Work from Office
Full Time
Any experience
Basic English
Kotak Life Insurance

Back Office Executive

Kotak Life Insurance
Ghosh Bagan, Kolkata/Calcutta
₹18,000 - ₹50,000*
Work from Office
Full Time
Any experience
Basic English
Hdfc Life Insurance Company Limited

Office Assistant

Hdfc Life Insurance Company Limited
Kalighat, Kolkata/Calcutta
₹25,000 - ₹85,000*
Work from Office
Full Time
Any experience
Basic English
Shriram Life Insurance Company Limited

Supervisor/Incharge

Shriram Life Insurance Company Limited
Beliaghata, Kolkata/Calcutta
₹18,000 - ₹50,000*
Work from Office
Full Time
Any experience
No English Required
Jeena Sikho Lifecare Limited

MIS Executive

Jeena Sikho Lifecare Limited
Kolkata/Calcutta
₹12,000 - ₹30,000
Work from Office
Full Time
Min. 1 year
Basic English

You can expect a minimum salary of 18,000 INR and can go up to 52,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Kolkata to get hired quickly.

The candidate should have No English Required skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Kolkata at apna.

1,250 INR has to be deposited during your employment with the company.

Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

The last date to apply for this job is 27 May 2026. For more details, download apna app and find Full Time jobs in Kolkata . Through apna, you can find jobs in 64 cities across India. Join NOW!