Community Executive

Job description:

Community Executive & Member Relations

Serve as the primary point of contact for daily member inquiries, walk-ins, and building guests.

Facilitate seamless onboarding for new members, including giving facility tours, configuring keycards, and orienting them to shared spaces.

Handle incoming calls, route correspondence, and manage mail/package sorting and distribution for dedicated desks and private offices. Indeed +4

2. Space Management & Operations

Monitor inventory and restock supplies for pantries, coffee bars, printers, and meeting rooms.

Conduct daily walkthroughs of the workspace to ensure desks, lounges, and communal areas are clean, tidy, and fully operational.

Act as a liaison with the facilities and maintenance teams to quickly resolve IT issues, internet connectivity problems, or structural repairs. Coworking Resources +3

3. Booking & Administrative Support

Manage meeting room and event space calendars, process bookings, and handle billing/invoicing for supplementary services.

Maintain accurate, up-to-date databases for space utilization, visitor logs, and membership records. Indeed +3

4. Community Engagement

Foster a collaborative and vibrant atmosphere by assisting with community events, networking sessions, and member workshops.

Actively listen to member feedback and escalate any concerns or service bottlenecks to the Community Manager.

Benefits: