Mervice Infotech Private Limited

Customer Care Executive

Mervice Infotech Private Limited
Salt Lake City, Kolkata/Calcutta
₹11,000 - ₹15,000 monthly*

Fixed

₹11,000 - ₹14,000

Average Incentives*

₹1,000

Earning Potential

₹15,000

Work from OfficeWork from Office
Full TimeFull Time
Night ShiftNight Shift
Any experienceAny experience
Good (Intermediate / Advanced) EnglishGood (Intermediate / Advanced) English

Job highlights

Walk-in interview

Walk-in interview

Date: 27 Jul 2026 - 10 Aug 2026 | Time: 10.00 am - 04.00 pm...

Urgently hiring

Urgently hiring

5 applicants

5 applicants

Benefits include:  Annual Bonus, PF, Travel Allowance (TA), Flexible Working Hours, ESI (ESIC)

Benefits include: Annual Bonus, PF, Travel Allowance (TA), Flexible Working Hours, ESI (ESIC)

Job Description

Job Description – Customer Care Associate

Position: Customer Care Associate

Process: Customer Support / BPO

Experience: Freshers and Experienced candidates can apply

Qualification: 12th Pass / Graduate

Gender: Male & Female candidates are welcome

  • Job ResponsibilitiesHandle customer queries through calls, chats, or other communication channels.
  • Provide accurate information and effective solutions to customers.
  • Maintain a professional and positive attitude while communicating with customers.
  • Resolve customer complaints and queries within the defined timelines.
  • Maintain proper records of customer interactions.
  • Follow company policies, processes, and quality standards.
  • Achieve assigned performance and productivity targets.
  • Candidate RequirementsGood communication skills in English and Hindi/Bengali.
  • Basic computer knowledge.
  • Customer-focused and problem-solving attitude.
  • Willingness to work in flexible shifts.
  • Freshers and experienced candidates are welcome to apply.
  • Salary: As per company norms / Attractive CTC
  • Benefits: PF and ESIC as applicable
  • Cab Facility: Drop facility available for eligible locations and distance criteria.
  • Shift: Flexible / Day Shifts

Location: Sector V, Kolkata

Employment Type: Full-time

Job role

Work location
Work locationJ6 Sugam Business Park, 3rd Floor, Near RDB Cinemas, GP Block, Sector V, Bidhannagar, Kolkata – 700091 Salt Lake City, Kolkata/Calcutta
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - BPO / Voice / Blended
Employment type
Employment typeFull Time
Shift
ShiftNight Shift

Job requirements

Experience
ExperienceAny experience
Education
EducationGraduate
Skills
SkillsGood Communication Skills, Blended process, Domestic BPO, Non-Voice Process, Voice Process, Non-Voice/Chat Process
English level
English levelGood (Intermediate / Advanced) English
Regional language
Regional languageFluent in speaking Bengali, Hindi
Age limit
Age limit18 - 34 years
Gender
GenderAny gender

Walk-in interview details

Apply for the job and call HR to confirm your interview
Date
Date27 Jul 2026 - 10 Aug 2026 | Note: No walk-in interviews will be conducted on Saturday and Sunday
Time
Time10.00 am - 04.00 pm
Other instructions
Other instructionsResume & Aadhaar Card

About company

Name
NameMervice Infotech Private Limited
Address
AddressJ6 Sugam Business Park, 3rd Floor, Near RDB Cinemas, GP Block, Sector V, Bidhannagar, Kolkata – 700091 Salt Lake City, Kolkata/Calcutta
Job posted by Mervice Infotech Private Limited

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You can expect a minimum salary of 11,000 INR and can go up to 15,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have completed Graduate degree and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Kolkata to get hired quickly.

The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Kolkata at apna.

No work-related deposit needs to be made during your employment with the company.

Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

The last date to apply for this job is 11 Aug 2026. For more details, download apna app and find Night Shift jobs in Kolkata . Through apna, you can find jobs in 64 cities across India. Join NOW!

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