Customer Care Executive
Digitide Solutions LimitedFixed
₹12,000 - ₹15,000
Earning Potential
₹15,000
Fixed
₹12,000 - ₹15,000
Earning Potential
₹15,000
Work from Office
Full Time
Freshers only
Basic EnglishJob highlights
Walk-in interview
Date: 23 May 2026 - 30 May 2026 | Time: 10.00 am - 04.00 pm...
Urgently hiring
18 applicants
Benefits include: Health Insurance
Job Description
Broad Responsibilities/ Major Deliverables: • Handling inbound voice process for assisting customers with resolving their questions. • Excellent opportunities for Freshers. • Listening to and understanding the customer’s requirements • Provide product / service details & benefits to Customers • Providing end to end solutions to the customer • Asking the correct questions – probing and prompting the customer wherever required • Timely and accurate capturing all the information given by the customer • Timely follow up with Brands as per Escalation matrix till closure • Staying current with knowledge of products/ processes & services offered by the client • Ensure full adherence to all the quality parameters and SOP • Cooperate with other Team members, SMEs and Team Leaders. • Ensure 100% adherence to schedule • Escalating the call to the team leader / manager, wherever desirable • Handling irate / demanding customers where necessary, in a tactical manner
Job role
Job requirements
Walk-in interview details
Apply for the job and call HR to confirm your interview
About company
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The candidate should have studied 12th Pass and people who have 0 to 1 years are eligible to apply for this job. You can apply for more jobs in Kolkata to get hired quickly.
The candidate should have Basic English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
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